Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401K with company match
merit plan
bonus structure
Commission
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment community that provides an innovative venue for socializing and playing golf games combined with exceptional dining, music, and entertainment experiences. Known for its dynamic atmosphere and state-of-the-art technology, Topgolf attracts a diverse clientele ranging from casual players to corporate clients seeking to host memorable events. With a passionate team dedicated to delivering world-class guest service, the company fosters an inclusive environment that promotes fun, excellence, and community engagement. As a forward-thinking organization, Topgolf values innovation, teamwork, and continuous growth, making it a sought-after employer in the hospitality and entertainment sectors.Show More
Job Requirements
- Bachelor's degree or equivalent work experience
- five plus years of sales experience preferably in hospitality, restaurant or entertainment venue focusing on event or ticket sales
- excellent communication and interpersonal skills
- proficiency in Excel, Word, PowerPoint and CRM applications
- strong organizational and project management skills
- ability to manage multiple projects simultaneously
- self-motivated with high energy
- professionalism in all interactions
- adaptability to changing business needs
- strong attention to detail and accuracy
- ability to work under pressure and meet deadlines
Job Qualifications
- Five plus years of current sales experience preferably in hospitality, restaurant, or entertainment venue focusing on event or ticket sales
- ability to communicate effectively with new guests, return guests, co-workers and management
- strong computer skills, particularly with Excel, Word, PowerPoint and CRM applications
- strong interpersonal and people skills as well as written and verbal communication skills
- solid organizational and project management skillsets
- capable of managing multiple projects simultaneously while remaining calm under pressure
- excellent pace and energy, self-motivated
- ability to maintain and project professionalism internally and externally at all times
- flexible in approach and adaptable to business and team needs and changes
- excellent self-accountability for high personal standards of conduct and professionalism
- process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines
Job Duties
- Recruit, hire, train, mentor and coach sales team admins
- manage sales admin weekly schedule in accordance with approved sales office hours coverage
- conduct and document bi-weekly one-on-ones with sales admins
- contribute to overall venue sales team revenue goals by meeting or exceeding personal sales quotas
- strive to deliver an unparalleled guest experience on the phone, via email and with in-person communication
- participate in management team meetings and venue pre-shifts
- foster client relationships through ongoing communication to ensure repeat business and referrals
- assist DOS with leading daily and weekly sales team meetings
- lead regular event catering and operations meetings with culinary and operations team representatives
- assist DOS with creation and implementation of sales contests to drive revenue and improve behavior
- assist sales account managers and consultants with event-related questions
- manage all assigned leads with urgency and according to lead response standards
- partner with national events team to service all events booked by national events account managers
- create, manage and confirm event bookings using Delphi sales system
- utilize reports and dashboards to ensure sales KPIs are met or exceeded
- foster a fun, competitive and engaged sales culture with DOS
- proactively engage in outbound sales activity and community networking
- participate in bi-weekly one-on-ones with DOS
- embrace and promote Topgolf's vision and mission through core values of fun, one team, excellence, edgy spirit and caring
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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