Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $102,915.00 - $202,018.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Travel reimbursement
Job Description
Inspire is a leading multi-brand restaurant company that proudly operates a diverse portfolio comprising over 33,000 locations under some of the world’s most iconic restaurant names including Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC. With this extensive presence, Inspire is much more than a restaurant company — it represents a vibrant community of hundreds of thousands of passionate individuals who are dedicated to transforming the way people eat, drink, and gather around the table. Their mission centers around the belief that food is not just a staple, but a rich experience to be ignited and nourished. This... Show More
Job Requirements
- Bachelor’s degree or equivalent experience in restaurant or retail management
- 5-7 years experience in restaurant or retail training, operations, multi-unit management, or leadership
- strong leadership and coaching skills
- proven ability to develop and manage teams
- data-driven decision-making skills
- excellent communication and presentation skills
- project management experience
- ability to travel approximately 75-85 percent of the time
- proficiency in Microsoft Office and learning management systems
- experience with data visualization tools
- change management expertise
- ability to work independently and manage multiple priorities in a fast-paced environment
Job Qualifications
- Bachelor’s degree and/or equivalent experience in restaurant and/or retail management
- training, human resource, or multi-unit management experience
- 5-7 years experience in restaurant and/or retail training, operations, multi-unit management, and/or leading people
- coaches and develops team members to achieve performance and career growth goals
- translates brand strategy into actionable training plans
- applies sound business acumen to make data-informed decisions aligned with brand strategy
- demonstrates strategic thinking with strong problem-solving skills
- navigates ambiguity and leads through change with resilience and adaptability
- drives innovation in training design and delivery
- leads risk mitigation strategies and ensures project alignment with business goals
- builds and sustains strategic relationships across all levels of the organization
- exceptional communication skills, including executive-level presentations and stakeholder engagement
- ability to influence and persuade without authority
- understands franchise business dynamics and tailors training to diverse operational models
- facilitates high-impact training sessions and strategic meetings, both virtually and in-person
- strong presentation skills
- project management skills
- strong organizational, planning, and time management skills
- ability to work independently with minimal supervision and prioritize tasks accordingly
- ability to work in a fast-paced setting
- uses data and analytics to measure training effectiveness and inform future strategy
- proficient in Microsoft Office and learning management systems (LMS)
- comfortable with data visualization tools
- change management expertise
Job Duties
- Assists in development and drives long-term new restaurant training strategy aligned with brand goals
- leads, coaches, and develops a team of the NRO Field Training Managers to ensure consistent execution and professional growth
- owns NRO training KPIs and uses data to drive continuous improvement
- significant influence on regional and national training decisions and long-term brand goals
- oversee all training activities for new initiatives, including product rollouts, guest service initiatives, processes, technology, and systems
- facilitate virtual and in-person training experiences consistently using effective adult learning principles
- communicates content during regional meetings and training sessions with Franchisees and the Above Restaurant Leader audience
- implement tools and disciplines to execute project processes, including risk management, issue resolution, change management, quality assurance, and document management
- serves as a key liaison between the NRO Training team, Field Training, Operations, and Business Development teams to ensure alignment and execution
- drives engagement in support of the initiative to influence franchisees to embrace the brand standards and operations within their new network
- actively partners to build relationships with cross-functional team members, franchisees, and their above restaurant leaders to influence the adoption of training principles
- collaborates with the field team to diagnose root causes for knowledge gaps, operational and training problems, and articulates potential solutions
- consults as a trusted advisor for franchisees and their Above Restaurant Leaders for brand initiatives
- participates in meetings with franchisees and cross-functional teams to strategize market and network plans, provide expertise and consulting as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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