Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $113,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Relocation assistance
bonus eligible
Career development opportunities
Job Description
Gaylord Opryland Resort and Convention Center, located in Nashville, Tennessee, is a renowned full-service resort that combines exceptional meeting and event spaces with a rich Southern hospitality experience. As part of Marriott International, Gaylord Hotels offers a unique environment where guests enjoy luxurious accommodations, diverse dining options, and engaging entertainment all under one roof. The resort hosts a variety of conferences, conventions, and social events, creating memorable experiences for visitors from around the world. Situated on 27 acres along the banks of the Cumberland River, Gaylord Opryland Resort features distinctive architecture and lush indoor gardens, providing an extraordinary setting that... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in event management, food and beverage, or related area
- or bachelor's degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in event management, food and beverage, or related area
- strong leadership and communication skills
- ability to manage budgets and departmental expenses
- experience in customer service
- knowledge of safety and emergency procedures
- ability to work full time
Job Qualifications
- High school diploma or GED with 4 years experience in event management, food and beverage, or related field
- or bachelor's degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in event management or related field
- knowledge of food and wine pairings and current cuisine trends
- strong leadership and team management skills
- ability to manage budgets and resources effectively
- excellent communication and interpersonal skills
- knowledge of laws applicable to event management
- experience in customer service excellence
Job Duties
- Manage and coordinate catering activities and services to ensure smooth execution of food and beverage events
- project supply needs for the department including china, glass, silver, buffet presentations, and props
- apply knowledge of laws related to event management
- manage departmental inventories and maintain equipment
- schedule banquet service staff to meet service standards while maximizing profits
- assist in developing lasting client relationships to retain business and promote growth
- manage departmental controllable expenses to meet or exceed budget goals
- verify that all banquet event orders are developed and distributed according to guidelines
- set goals and delegate tasks to improve staff performance
- act as liaison to kitchen staff and lead shifts in servicing conference events
- promote exceptional customer service by setting a positive example and responding to guest feedback
- empower employees to provide excellent customer service
- communicate and execute emergency and safety procedures
- observe and provide feedback on employee service behaviors
- monitor progress and participate in corrective action plans
- attend and participate in relevant meetings
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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