Princess Cruises logo

Princess Cruises

Senior Manager, Entertainment Operations and Programming

Job Overview

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Employment Type

Full-time
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Work Schedule

Fixed Shifts
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Benefits

Cruise and Travel Privileges for you and your family
health benefits
401(k)
Employee stock purchase plan
training and professional development
tuition and professional certification reimbursement
rewards and incentives

Job Description

Princess Cruises is a globally recognized name in the cruising industry, esteemed as the world’s leading international premium cruise line and tour company. Each year, Princess Cruises carries millions of guests to a vast array of destinations worldwide, offering unforgettable travel experiences. Known for its signature Medallion Class experience and dubbed the Love Boat, Princess Cruises delivers a cruise journey tailored to fulfil diverse guest desires—from luxurious relaxation to vibrant entertainment. With an unwavering commitment to safety, environmental stewardship, and exceptional guest service, Princess Cruises has cultivated a loyal clientele and a reputation for excellence within the competitive cruise market.Show More

Job Requirements

  • Bachelor's degree in entertainment management business administration or related field
  • Proven leadership experience managing large diverse teams
  • Strong project management and organizational skills
  • Proficiency in Microsoft Office and familiarity with Tableau and Clarabridge
  • Experience in budget management vendor coordination and scheduling
  • Minimum 10 years in entertainment or hospitality leadership preferably in cruise or theme park setting
  • At least 5 years senior-level experience in shipboard or shoreside entertainment management
  • Experience with new builds dry docks or project-based entertainment projects preferred
  • Excellent communication and collaboration skills
  • Ability to manage multiple priorities in fast-paced environment
  • Creative problem-solving skills with focus on guest engagement

Job Qualifications

  • Bachelor's degree in Entertainment Management Business Administration or related field
  • Proven leader with ability to mentor large and diverse teams
  • Strong project management and organizational skills
  • Proficient in Microsoft Office familiarity with Tableau and Clarabridge preferred
  • Budget management vendor coordination and scheduling expertise
  • 10+ years in entertainment or hospitality leadership with cruise or theme park experience preferred
  • 5+ years in senior-level shipboard or shoreside entertainment management
  • Prior experience with new builds dry docks or project-based entertainment execution strongly preferred
  • Exceptional communication and collaboration skills across departments
  • Adept at managing multiple priorities in fast-paced environment
  • Creative thinker with strong understanding of guest engagement and brand delivery

Job Duties

  • Lead and manage the entertainment team including hiring training and performance evaluations
  • Develop and implement talent development programs to enhance team skills and career growth
  • Foster a positive and collaborative work environment encouraging creativity and innovation
  • Coordinate with fleet operations to ensure seamless integration of entertainment programs across all ships
  • Collaborate with shipboard teams to address operational challenges and optimize performance
  • Monitor and evaluate fleet-wide entertainment activities to ensure consistency and quality
  • Develop and manage the entertainment budget ensuring efficient allocation of resources

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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