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United Airlines

Senior Manager - Crew Scheduling Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $124,735.00 - $162,388.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
Disability insurance
Parental leave
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k)
flight privileges

Job Description

United Airlines is a major American airline renowned for its comprehensive domestic and international route network that connects people and cultures across the globe. As one of the world's largest airlines, United is dedicated to providing exceptional customer service, ensuring safety, and innovating continually to remain at the forefront of the aviation industry. The company prides itself on fostering an inclusive and diverse workforce, inclusive of race, religion, gender identity, sexual orientation, physical ability, age, veteran status, and other protected statuses. United Airlines supports career growth, offers top-tier health and wellness benefits, and encourages team collaboration with an emphasis on... Show More

Job Requirements

  • Bachelor's degree or equivalent years of experience
  • Minimum 5 years of industry experience and 3 years of management experience
  • Accessibility during peak and off-peak times overseeing year-round 24-hour operation
  • Ability to create and sustain developmental and operational strategies for multiple layers of people leaders, management employees and offshored organizations
  • Ability to work with labor relations and union leaders on disputes in applications of the agreement
  • Strong verbal communication skills with ability to present to executive leadership
  • Proficient in Word, Excel and PowerPoint
  • Read and write in English
  • Must be legally authorized to work in the United States without sponsorship
  • Successful completion of interview
  • Reliable, punctual attendance is essential

Job Qualifications

  • Bachelor's degree or equivalent years of experience
  • Minimum 5 years industry experience and 3 years management experience
  • Background in scheduling or staffing in dynamic environment focusing on operational, resource or financial planning
  • Ability to work with labor relations and union leaders on disputes
  • Strong verbal communication skills with ability to present to executive leadership
  • Proficient in Word, Excel, and PowerPoint
  • Read and write in English
  • Ability to create and sustain developmental and operational strategies for multiple layers of leadership
  • Accessibility during peak and off-peak times overseeing 24-hour operations
  • Must be legally authorized to work in the United States
  • Successful completion of interview required to meet job qualification
  • Reliable punctual attendance is essential

Job Duties

  • Directs the activity of flight attendant scheduling at the System Operations Control Center
  • Oversee and manage all aspects of the Inflight Crew Scheduling functions with enhanced focus on hiring and retention strategy
  • Oversees department hiring, retention and training programs including new hire, recurrent training, and mentorship
  • Responsible for planning and control of all crew scheduling functions
  • Coordinates and communicates with other operating groups within the Network Operations Center
  • Ensures contractual interpretations and scheduling practices are administered consistently and cost effectively
  • Leads a team of scheduling shift supervisors, senior schedulers and schedulers
  • Develops employees and encourages positive employee engagement
  • Maintains productive relationships with flight attendant union representatives and provides long term solutions to problems

Job Qualifications

Experience

Expert Level (7+ years)

Job Location