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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $8.50 - $16.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
Our establishment is a vibrant and dynamic bar and restaurant dedicated to delivering exceptional dining and beverage experiences to our valued customers. As a popular destination for both locals and visitors, we pride ourselves on maintaining high standards of product quality, customer service, and operational excellence. We emphasize creating a welcoming atmosphere where guests feel valued and employees are supported to thrive in their roles. Our company culture fosters teamwork, professional growth, and a commitment to excellence, which has positioned us as a leader in the hospitality industry.
We are currently seeking a Senior Lead Bartender to join our pas... Show More
We are currently seeking a Senior Lead Bartender to join our pas... Show More
Job Requirements
- Must be at least 18 years of age
- minimum 1 year of customer service experience
- must have the ability and stamina to work a minimum of 30 hours a week
- ability to stand and walk for 4 to 8 hours per day
- must be able to lift and carry up to 25 lbs
- will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
- must be able to work in both warm and cool environments, indoors and outdoors
- must be able to tolerate higher levels of noise from music and customer traffic
- work environment includes exposure to food, liquor, mixing devices, drink machines, water, sanitizers, cleaning products, knives, other sharp objects, and slippery floors
Job Qualifications
- Able to work flexible hours necessary to manage and operate the store effectively, including weekends and closing shifts as needed
- excellent communication skills to connect effectively with customers and co-workers
- possess the ethics and positive attitude that support our values and culture
- ability to manage a fast-paced, high-volume, clean, customer-focused store
- ability to use a PC
- ability to understand financial reports
- strong time-management skills
- ability to multi-task, prioritize, and organize
- excellent leadership and organizational skills with attention to detail
- proven track record of exceptional customer service
Job Duties
- Train, coach, and develop crew members and team leaders
- delegate tasks to team and provide follow-up
- hold team accountable for their performance
- provide coaching and counseling as needed
- provide effective, open, and consistent communication on goals during team meetings while recognizing positive contributions
- educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
- contribute to the hiring of crew members
- ensure team provides fast, friendly, and accurate service
- contribute to crew members and team leaders performance reviews
- effectively handle customer issues
- continuously improve mystery shopper scores
- measure customer satisfaction and execute plan to improve both satisfaction and loyalty
- ensure product quality, restaurant cleanliness, maintenance and security standards are met
- assist with increasing comparable sales and deliver budgeted sales each period
- control cost of goods, variances and inventories within the restaurant
- staff and schedule appropriately to control labor costs
- ensure proper cash handling and deposit procedures are followed
- ensure appropriate inventory and ordering systems are in place
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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