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Senior Housekeeping Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.25 - $21.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free Room and Board
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests in 15 countries worldwide. The company is rooted in service and united by a strong purpose to positively impact its partners, communities, employees, and the planet. Known for fostering an inclusive, people-first culture, Aramark offers employees meaningful work, career development opportunities, and benefits that support total wellbeing. The company places a high value on equal employment opportunities and strives to create an environment where diversity and inclusion are embraced, making sure that individuals from all backgrounds feel valued and empowered to reach... Show More

Job Requirements

  • High school diploma or equivalent
  • 2-3 years of housekeeping experience preferably in a supervisory role
  • experience in a hotel with over 200 guest rooms preferred
  • strong leadership skills
  • excellent organizational skills
  • attention to detail
  • good communication skills
  • ability to handle guest complaints professionally
  • knowledge of cleaning products and safety protocols
  • physical ability to lift 25 lbs and stand or walk for extended periods
  • availability to work flexible hours including weekends holidays and evenings
  • ability to work in a fast-paced environment
  • ability to perform physical tasks such as bending lifting and standing for long periods

Job Qualifications

  • Minimum of 2-3 years of experience in a housekeeping role preferably in a supervisory or leadership position within a hotel or hospitality environment
  • experience working in a hotel with 200+ guest rooms is preferred
  • strong leadership and team management skills with the ability to motivate and mentor staff
  • excellent organizational and time-management skills with the ability to handle multiple tasks simultaneously
  • detail-oriented with a strong commitment to maintaining high cleanliness standards
  • good communication skills both verbal and written
  • ability to handle guest complaints or issues in a calm and professional manner
  • knowledge of cleaning products equipment and techniques
  • ability to lift up to 25 lbs and perform physical tasks such as walking standing bending and lifting throughout the shift
  • ability to work in a fast-paced environment while maintaining attention to detail

Job Duties

  • Supervise and lead a team of housekeeping staff including room attendants housemen and laundry personnel
  • train new employees on housekeeping procedures safety protocols and quality standards
  • assist with scheduling and assigning tasks to ensure efficient coverage and optimal service delivery
  • provide ongoing coaching and feedback to promote team development and high morale
  • conduct regular inspections of guest rooms public areas and back-of-house facilities to ensure cleanliness and maintenance standards are met
  • follow up on any discrepancies or areas of concern ensuring corrective actions are taken promptly
  • assist the Housekeeping Manager in maintaining cleanliness standards for high-traffic areas like the lobby corridors and restrooms
  • address guest requests or concerns regarding housekeeping issues ensuring timely and effective resolutions
  • work collaboratively with other hotel departments to meet guest needs and enhance the overall guest experience
  • assist in managing room readiness and turnaround time to ensure prompt check-ins and room availability
  • assist in managing housekeeping supplies and inventory ensuring stock levels are maintained and orders are placed as needed
  • monitor the use of cleaning products and equipment ensuring proper handling and usage in line with safety standards
  • ensure adherence to all health safety and environmental policies and procedures
  • support the Housekeeping Manager in implementing and maintaining sanitation standards in line with industry regulations and hotel policies
  • report any safety hazards or maintenance issues promptly to the appropriate department
  • assist with administrative duties such as creating work schedules tracking labor costs and preparing housekeeping reports
  • monitor housekeeping payroll records to ensure accuracy and timeliness

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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