Senior Hospitality Manager, Experiences (Financial Services Client)

Stamford, CT, USA|Remote, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $65,000.00 - $75,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Unlimited PTO

Medical insurance

Dental Insurance

Vision Insurance

Parental leave

401k plan

Employee stock purchase plan

Commuter Benefits

Mental Health Resources

Discount portal

Employee Resource Groups

Personal Development programs

Job Description

Octagon is a leading global sports, entertainment, and experiential marketing agency and the marketing arm of the Interpublic Group (IPG). Recognized as one of the best places to work in sports, Octagon specializes in creating innovative play and game-changing experiences for clients around the world. Their expertise spans across sports, entertainment, and culture, allowing them to continually evolve the fan experience alongside some of the biggest brands and talents globally. With headquarters in Stamford, CT, Octagon fosters a dynamic and inclusive workplace culture where creativity, teamwork, and passion for sports and entertainment thrive.

The Senior Hospitality Manager, Experiences ro... Show More

Job Requirements

Passion for hospitality, sports, entertainment, and travel
5-7 years' experience in hospitality or experiential marketing focusing on operations
Experience with on-site management and execution of major sports events
Experience with large-scale programs involving multiple hotels and locations
Outstanding organization and communication skills
Strong attention to detail and ability to prioritize tasks
Ability to think independently and adapt quickly
Strong relationship-building skills
Problem-solving and creative solution abilities
Ability to collaborate across departments
Experience requiring discretion, judgment, tact, and poise
Emotional intelligence and adaptability
Team player who thrives in a fast-paced environment
Willingness to take initiative and handle tasks of any size
Staff management and scheduling experience
Proficient in Microsoft Office
Willingness to work non-traditional hours including weekends and holidays
Flexibility and willingness to travel domestically and internationally, approximately 20-45% of the time

Job Qualifications

5-7 years' work experience in hospitality or experiential marketing with focus on operations
Experience with on-site management and execution within major sports events and properties
Experience working on programs at scale with multiple hotels in multiple locations
Outstanding organization, interpersonal and communication skills both oral and written
Strong attention to detail, ability to prioritize multiple tasks, and produce quality work within deadlines
Ability to think on your feet and use initiative
Natural at building relationships with individuals at any level in an organization
Demonstrated experience in positions requiring discretion, judgment, tact, and poise
Exhibits emotional intelligence and ability to adapt to working with various personalities
Staff management and scheduling experience
Excellent computer skills including mastery of Microsoft Office suite
Willingness to work weekends, holidays, and non-traditional hours as required
Multiple languages a plus

Job Duties

Strategic and operational planning of C-suite level FIFA hospitality programs offering unique content, experiences, and best-in-class delivery
Operational planning of detailed hospitality packages including transportation, logistics, talent procurement, staff operations, and venue management
Event development including scheduling, logistics, health and safety, insurance, creative production, and briefing documentation
Research, procure, and contract relevant third-party suppliers
Financial account management including creation of budgets, tracking, and reconciliation
Development and delivery of pre- and post-event reporting
On-site management of C-suite level guests
Management of direct reports as assigned
Leadership of client relationships, day-to-day account management, project management, internal team coordination
Development of operational program strategy and driving through to execution
Proactive thinking to foresee issues and propose solutions before they arise
Financial management of invoices, vendor payments, budget tracking documents, and reporting and reconciliation on overall project finances
Coordination with other global Octagon account teams to ensure efficiencies and best practices across regions
Management of junior account staff and overseeing specific project workstream deliverables

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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