Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $31.00
Work Schedule
Flexible
Day Shifts
Benefits
Premium healthcare coverage
Dental Insurance
Vision Insurance
401(k) plan with employer match
Student loan payment support
Paid Time Off
Paid parental leave
Continuing Education Stipends
Wellness perks
Weekly bonus potential
Job Description
Origin is a pioneering healthcare company dedicated to revolutionizing women's healthcare. Focused on providing specialized pelvic floor and whole-body physical therapy, Origin is committed to elevating the standard of care for women nationwide. In recent years, the company has partnered extensively with insurance providers to enhance accessibility and affordability of these vital services. Today, Origin proudly serves over 50 million people across the United States as an in-network provider, effectively breaking down traditional barriers to women's healthcare and making transformative care more reachable than ever before. Their vision is not only to impact thousands but to expand their reach and... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in customer service or administrative roles
- Strong communication skills
- Ability to use multiple technology platforms proficiently
- Ability to maintain confidentiality
- Ability to multitask and work effectively in a fast-paced environment
- Problem-solving skills
- Team player mentality
Job Qualifications
- Excellent verbal, written, and interpersonal skills
- Proven experience delivering high-touch customer service
- Professional phone presence
- Comfortable speaking with various patients and team members
- High attention to detail and follow-through on tasks
- Ability to think critically, understand nuance, and problem-solve on the fly to de-escalate situations
- Technology proficiency and a comfort level multitasking with multiple technology platforms
- Comfort working in a fast-paced startup environment
- Ability to maintain the confidentiality of sensitive information
Job Duties
- Supporting patient questions, requests, and general communication via phone and email
- Completing daily and weekly administrative tasks
- Welcoming, checking-in, checking-out and scheduling patients for follow-up visits
- Taking payments
- Scheduling patients (via phone, from waitlist, in collaboration with our Patient Services team)
- Schedule verifications (checking for duplicates)
- Insurance verifications
- Addressing or escalating patient concerns
- Collaborating with other departments and teams at Origin via Slack and email
- Managing and ordering inventory (clinic supplies, retail, etc)
- Reporting on clinic stats (# of openings, waitlist status, etc) at end of shift and weekly
- Other tasks as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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