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Senior Group Sales Manager
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Travel reimbursement
Job Description
Northwood is an enterprising organization that manages hospitality assets focused on providing unique and meticulously curated guest experiences. Their portfolio spans various types of hotel assets, including select service to lifestyle independent hotels, emphasizing quality and guest satisfaction. Central to Northwood's success is its dedicated team, which plays a pivotal role in maintaining high standards across all its properties. This commitment extends to their flagship hotel featuring 562 suites that offer a refined, residential experience combined with breathtaking city views and spacious private accommodations up to 2,700 square feet. Guests enjoy exceptional dining options such as Dabble, the lobby-level restaurant,... Show More
Job Requirements
- Bachelor’s degree in business administration, marketing, hotel and restaurant management, or related major preferred
- Minimum 5 years of sales experience in a luxury or upper upscale hotel environment
- At least 2-3 years of group sales experience
- Ability to communicate effectively both verbally and written
- Proven sales track record
- Ability to work independently
- Ability to handle confidential information with discretion
- Self-starter with excellent presentation skills
- Knowledge of Marriott sales systems
- Knowledge of industry sales systems
- Ability to travel
- High standards of personal appearance and grooming
Job Qualifications
- Bachelor’s degree in business administration, marketing, hotel and restaurant management, or related major preferred
- Minimum 5 years sales experience in luxury or upper upscale hotel environment
- At least 2-3 years of group sales experience
- Proven track record of successful sales history
- Excellent verbal and written communication skills
- Strong presentation skills
- Knowledge of Marriott sales systems including CI/TY
- Knowledge of industry systems such as Hotelligence
- Ability to work independently and handle confidential information with discretion
- Highly motivated and self-starting individual
Job Duties
- Solicit and become familiar with all accounts in specific market segments
- Prospect and close on assigned accounts to positively impact hotel revenues
- Identify and secure new business opportunities across corporate, association, social and SMERF group segments
- Maintain strong relationships with key clients, meeting planners, and industry partners
- Conduct professional site inspections of the hotel with clients, highlighting key features and benefits
- Develop full working knowledge of hotel operations including Food and Beverage, Guest Services, and Reservations
- Research, solicit and generate new leads through database research and proactive sales efforts
- Maintain and participate in active sales solicitation programs
- Monitor production of all top accounts and evaluate market trends
- Meet with potential clients to discuss needs, conduct property tours, negotiate rates and secure business
- Prepare sales contracts for confirmed bookings
- Develop and maintain relationships with clients by attending functions and networking events
- Entertain qualified clients per department guidelines
- Use Marriott sales systems to document and track business
- Work closely with operational teams to ensure event customer satisfaction
- Maintain high standards of personal appearance and grooming
- Abide by Prime Selling Time policies
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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