Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Performance bonus
Employee Discounts
Job Description
The Astor Crowne Plaza New Orleans is a distinguished luxury hotel situated at the intersection of Canal Street and Bourbon Street, right in the vibrant heart of the legendary French Quarter. This renowned hotel offers an exceptional blend of comfort, convenience, and elegance, featuring amenities such as free Wi-Fi, flat screen HD televisions, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant, and a state-of-the-art fitness facility. Guests at the Astor Crowne Plaza New Orleans are surrounded by the rich cultural tapestry of New Orleans, with access to a whirlwind of exciting festivals, theater performances, live music, culinary delights,... Show More
Job Requirements
- Bachelor's degree in hospitality, business, marketing or related field preferred
- Minimum of 3 years sales experience in the hotel industry
- Proven track record of meeting or exceeding sales targets
- Excellent interpersonal and communication skills
- Strong negotiation and closing skills
- Proficiency in Microsoft Office and hotel sales software including Delphi
- Ability to travel locally for site inspections, meetings, and trade shows
- Willingness to work flexible hours including some evenings and weekends
- Ability to work collaboratively within a team environment
- Commitment to providing high quality customer service
- Understanding of hotel operations and market trends
Job Qualifications
- 3+ years of past sales experience preferred
- Experience at a similar size and quality hotel
- Ability to adapt communication style to suit different audiences
- Proficient computer skills including Microsoft Word, Excel, and Delphi
- Advanced knowledge of sales skills, revenue management, training, and motivation of peers
- Advanced knowledge of hotel and competitive market
- Ability to execute appropriate action plans
- Desire to participate as part of a team
- Willingness to pitch-in and help co-workers with their job duties
- Knowledge of hotel operations including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
- Leadership skills to motivate and develop staff
- Ability to set priorities, plan, organize, and delegate
- Strong written communication skills
- Ability to work effectively under time constraints and deadlines
- Ability to adapt communication style across different audiences such as supervisors, coworkers, and the public
Job Duties
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
- Produce room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
- Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented
- Coordinate various departments' participation in servicing accounts
- Develop and conduct persuasive verbal sales presentations to prospective clients
- Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
- Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
- Prepare correspondence to customers, internal booking reports and file maintenance
- Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required
- Attend trade shows, community events and industry meetings
- Maintain advanced knowledge of market trends, competition, and key customers of the hotel
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.