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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $42.31 - $63.46
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Career development opportunities
Job Description
Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a distinguished hotel and convention center known for its expansive facilities and exceptional guest services. As part of the Marriott International portfolio, Gaylord Hotels offers unique and memorable experiences, blending Southern hospitality with modern luxury and state-of-the-art amenities. This full-service resort features beautifully landscaped atriums, a wide range of dining options, meeting spaces, and entertainment venues, making it a premier destination for leisure travelers, corporate groups, conventions, and events.
The Group Sales Manager role at Gaylord Opryland Resort & Convention Center is a full-time management position that focus... Show More
The Group Sales Manager role at Gaylord Opryland Resort & Convention Center is a full-time management position that focus... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in sales and marketing, guest services, front desk, or related professional area OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- 2 years experience in sales and marketing or related professional area
- preferred large group sales experience
- ability to negotiate contracts
- strong customer service orientation
- ability to work collaboratively with various departments
- excellent communication and organizational skills
- ability to manage multiple priorities
Job Qualifications
- High school diploma or GED with 4 years sales and marketing experience or related field
- OR 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 2 years experience
- preferred large group sales experience
- strong negotiating and selling skills
- ability to analyze market trends and competitor strengths
- excellent interpersonal and communication skills
- proficiency in sales forecasting and budgeting
- experience in customer service excellence and relationship building
- knowledge of Marriott brand standards and service strategies
Job Duties
- Acts as the on-property liaison for group sales within peak room parameters
- contracts and closes group business
- conducts site inspections
- ensures timely and proper turnover of business for quality service delivery
- achieves group revenue goals by up-selling opportunities
- implements brand service strategy and initiatives
- builds and strengthens relationships with customers
- develops group sales revenue and operation budgets
- provides forecasting reports
- collaborates with management on marketing plans
- participates in promotional activities
- attends pre- and post-convention meetings
- handles guest issues from sales process
- monitors selling procedures to maximize room revenue
- verifies seamless turnover between sales and operations
- executes customer service standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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