Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
The hiring establishment is a dynamic and customer-focused café company that prides itself on creating exceptional coffee experiences across multiple locations. As a well-established business in the food service and hospitality industry, the company values energy, heart, and accountability in their leadership team. Their mission is to foster a welcoming environment where both employees and customers can thrive, emphasizing teamwork, trust, and operational excellence throughout their coffee shops. This company has cultivated a vibrant culture where open-door communication and team collaboration are at the core of daily success. They continuously strive for innovation and improvement by combining real-time problem solving... Show More
Job Requirements
- At least one 4 years of operations management experience in the food service and/or hospitality industry
- Excellent verbal and written communication skills
- Excellent interpersonal, motivational, team building, and leadership skills
- Meet all customer service expectations and standards in interactions with customers, vendors, and fellow team members
- Must possess a strong commitment to safety, quality, and continuous improvement with a hands-on, cooperative approach in a team environment
Job Qualifications
- At least four years of operations management experience in the food service or hospitality industry
- Excellent verbal and written communication skills
- Strong interpersonal and motivational skills
- Proven ability to build and lead effective teams
- Demonstrated commitment to safety, quality, and continuous improvement
- Experience managing multiple locations and balancing operational and people leadership duties
Job Duties
- Lead daily operations of multiple coffee shop locations to ensure smooth and efficient functioning
- Hire, train, schedule, and coach team members to build high-performing teams
- Manage inventory levels, labor costs, and operational budgets to optimize performance
- Uphold coffee quality and customer service standards consistently across locations
- Solve operational problems and make real-time decisions to maintain high service levels
- Foster a positive, open-door culture focused on teamwork, trust, and accountability
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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