Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,300.00 - $126,700.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible spending account
short term disability
long term disability
Wellness resources
401k plan
Paid Time Off
Paid holidays
floating holidays
Job Description
DSV is a leading global transport and logistics company that was founded in Denmark in 1976 by ten independent hauliers joining forces. Over the years, DSV has evolved into the world’s third largest supplier of global transport and logistics solutions. The company prides itself on adding value to its customers’ entire supply chains through a broad range of services including transporting, storing, packaging, re-packaging, processing, and clearing all types of goods. Operating from offices in over 80 countries, DSV ensures a steady and reliable supply of goods to production lines, retail outlets, stores, and consumers worldwide. Despite its vast global... Show More
Job Requirements
- A bachelor's degree in business, logistics, or a related field
- 3-5 years of experience in freight forwarding, logistics, or a related field
- Must be able to work on rotational shifts including morning, evening, nights, weekends and holidays
- Experience shipping aircraft components including engines
- Experience moving product on AOG basis preferred
- Strong knowledge of international shipping regulations, INCO terms, and customs procedures
- Excellent communication and interpersonal skills
- Proficiency in logistics software and systems
- Detail-oriented with strong problem-solving and analytical skills
- Fluency in English
Job Qualifications
- Bachelor's degree in business, logistics, or related field
- Professional certifications in freight forwarding such as from IATA or NCBFAA preferred
- 3-5 years experience in freight forwarding, logistics, or related field
- Strong knowledge of international shipping regulations, INCO terms, and customs procedures
- Excellent communication and interpersonal skills
- Proficiency in logistics software and systems such as freight management platforms and ERP systems
- Detail-oriented with strong problem-solving and analytical skills
- Experience managing a team and working with clients preferred
- Fluency in English required
- Knowledge of additional languages is a plus
- Proficiency in Microsoft Office Suite
- Experience with logistics software and systems preferred
Job Duties
- Ensure proper handling of AOG shipments from pick up to delivery and continuous information flow between shipper, consignee, customer and DSV network
- Organization and coordination of import/export/domestic AOG shipments (Aircraft on Ground) within DSV network (national and global), including hazmat cargo, oversize shipments, monitoring customs clearance with local branch or RLF department
- Daily data entry into AOG Desk log and record filing for record purposes and for review analysis by upper management when needed
- Communicate with local branches, shipper, consignee, Schenker Network as necessary to ensure proper handling of shipments and on-time delivers
- Monitor and control AOG operations with customers, branches, and network to ensure proper level of service
- Ensure information flow to/from customers, to/from local branches and to/from network via phone, fax, email, and web based application
- Timely preparation of daily AOG shipments in strict adherences to USA branch and airline regulations and cut off times
- Ensure all documentation guidelines are met by the local branches according to the TSA regulations
- Directly responsible for the daily maintenance and coordination of AOG shipments, client relationship development, and account servicing for key accounts based on customer contracts and SOP's
- Audit shipper paperwork and international transport documentation for completeness and accuracy
- Booking with airlines for international US export shipments to worldwide destinations selecting the best alternative based on the specific product location, cargo specifics, customer requirements, and transit time
- Arrange shipment collection with trucking companies and integrators to ensure product is safely and efficiently transported to the departure airport
- Pricing of AOG shipments nationwide to and from all worldwide locations according to customer needs
- Monitoring and safe handling of aircraft engines nationwide on both import and export basis within customer and company requirements working in close coordination with qualified approved vendors
- AOG desk coordinator is working on a rotational 24/7/365 shift which includes morning, afternoon, night, weekend, and holiday work which rotates among the team members according to a predefined pattern
- Must ensure 24/7 reactivity, courtesy, and efficiency during their respective assigned shift through proper customer service skills
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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