Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $71,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Positive work environment
Job Description
Marcus Hotels and Resorts is a renowned hospitality group known for delivering exceptional guest experiences and maintaining high standards of service across its diverse range of properties. With a strong commitment to excellence, Marcus Hotels and Resorts has established itself as a leader in the hotel and event management industry. The company offers its guests not only top-tier accommodations but also superb event hosting capabilities, making it a preferred choice for weddings, corporate events, conventions, and social gatherings. Marcus Hotels and Resorts blends modern luxury with personalized service to ensure every stay is memorable and every event is executed flawlessly.... Show More
Job Requirements
- High school diploma or equivalent required
- Knowledge of food, beverage, audiovisual, room setups and menu planning
- Strong project management skills
- Excellent communication skills both written and oral
- Good problem-solving and listening skills
- Basic math skills
- Flexibility to work varied schedules
- Ability to effectively handle guest and employee concerns
- Proficient in English
- Ability to sit, stand, and move throughout work
- Knowledge of Microsoft Word and Excel
- Knowledge of Marriott systems including CI/TY preferred
- High degree of accuracy and detail orientation
- Respond to requests for information promptly
- Conduct hotel tours
- Hearing and visual ability for emergencies
- Ability to use computer systems
- Excellent telephone etiquette
- Professional appearance and demeanor
- Attend catering and departmental meetings
Job Qualifications
- Four-year college degree preferred
- 4 years experience in event management with leadership emphasis preferred
- Knowledge of food, beverage, audiovisual, room sets, and menu planning
- Strong project management skills
- Excellent written and oral communication skills
- Good listening skills and problem-solving ability
- Basic mathematical skills for calculations
- Flexibility to work varying schedules
- Ability to handle guest and employee concerns professionally
- Proficient in English language communication
Job Duties
- Updates and manages CI/TY with event information and customer communication
- Details, organizes, and distributes event orders and other essential communications necessary in event management
- Communicates with clients to ensure event details are accurate and complete
- Exercises decision-making skills to ensure customer satisfaction and hotel profitability
- Resolves problems such as price conflicts, menu descriptions, banquet facilities, guarantees, and seating charts
- Attends meetings including EO, pre-convention, staff, and departmental meetings
- Assists in the supervision and training of staff, strategic planning, and other departmental activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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