Senior Events Manager - (Expired Job)

Miramar, FL, USA|Onsite

This job is no longer active

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Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $63,000.00 - $83,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

employee discount

Training and Development

recognition programs

Diversity and inclusion initiatives

Job Description

Marriott International is a globally recognized hospitality company known for its commitment to exceptional service and innovative guest experiences. Among its distinguished portfolio of brands, Marriott Hotels stands out as a leader in the hotel industry, dedicated to elevating the art of hospitality by blending tradition with modern innovations. Marriott Hotels are synonymous with comfort, quality, and a warm, welcoming atmosphere that guests trust and cherish worldwide. As a member of the Marriott family, associates enjoy a vibrant work environment that encourages growth, inclusivity, and the pursuit of excellence.

The role of Event Manager at Marriott Hotels is a piv... Show More

Job Requirements

High school diploma or GED
Minimum 2 years experience in event management or related professional area, or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Excellent communication skills
Strong problem solving skills
Ability to manage multiple tasks
Capability to work collaboratively with diverse teams
Commitment to uphold company standards and policies

Job Qualifications

High school diploma or GED with 2 years experience in event management or related area
Or associate degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major with no work experience required
Proven experience managing complex events
Strong problem solving and organizational skills
Excellent communication and interpersonal abilities
Ability to manage budgets and maximize revenue
Proficiency in coordinating multiple tasks and teams
Ability to provide exceptional customer service and handle guest issues professionally

Job Duties

Prepare all event documentation and coordinate with sales, property departments and customers to ensure consistent, high level service
Handle complex events and ensure seamless turnover from sales to service
Recognize opportunities to maximize revenue by up-selling and offering enhancements
Support and act on behalf of the Director of Event Management or Director of Event Planning and Operations in their absence
Serve as the event planner's primary contact on property during event phases and manage customer experiences from file turnover through post-event
Lead pre-event and post-event meetings
Identify operational challenges and collaborate with staff and customers to resolve issues
Manage customer budgets, room blocks, and meeting spaces
Adhere to all standards, policies, and procedures
Up-sell products and services during the event process
Participate in customer site inspections and assist in sales
Act as liaison between field sales personnel and customers throughout the event lifecycle
Manage revenue and profitability for events
Forecast group sleeping rooms and event revenue
Review billing and payments with clients
Provide exceptional customer service by interacting with guests, handling complaints, and following up post-event
Coordinate and communicate effectively with internal and external customers regarding event details

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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