Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,900.00 - $54,900.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition reduction
Employee wellness programs
Professional development opportunities
Job Description
The University of Utah is a well-respected public research university located in Salt Lake City, Utah. Known for its commitment to academic excellence, innovation, and inclusive student support, the University offers a rich campus environment where students from diverse backgrounds can thrive. The Office of Admissions plays a critical role in shaping the university's student community by recruiting and enrolling talented students who contribute to the institution's vibrant academic life and culture. The university values a collaborative and strategic approach to admissions, emphasizing strong relationships with prospective students and campus partners, innovative event programming, and data-informed decision-making to improve recruitment... Show More
Job Requirements
- Bachelor's degree in a related field plus two years of related experience or equivalency
- Demonstrated human relations and effective communication skills
- Ability to perform essential functions of the job
- Experience in higher education admissions preferred
- Ability to work some evenings and weekends
- Moderate physical activity required
Job Qualifications
- Bachelor's degree in a related field
- Two years of related experience or equivalent
- Demonstrated human relations and effective communication skills
- Experience in higher education admissions preferred
- Knowledge of current trends in admissions, recruitment, scholarships, and financial aid preferred
- Outstanding written and verbal communication skills
- Exceptional customer service and interpersonal skills
- Ability to analyze data and make informed decisions
- Strong organizational and coordination skills
- Ability to manage competing deadlines and prioritize tasks
- Team collaboration and stakeholder engagement skills
- Experience mentoring entry-level admissions counselors
- Skilled in communicating complex information to diverse audiences
- Strong problem-solving abilities
- Ability to work independently and collaboratively
- Proficient in CRM systems and recruitment-related tools
Job Duties
- Plan and coordinate all aspects for both in-person and virtual recruitment and yield events including goal setting, vendor collaboration, travel and venue coordination, event registration, event marketing and communication, staffing, ensuring excellent customer service, training, determining safety protocols, event equipment and supplies, and event data analysis
- Planning, coordination, and staffing of virtual events and information sessions
- Assist in maintaining a system of detailed event management information such as event plans and schedules, budgets, contracts, post event analyses, timelines to maintain quality and consistency of work and monitor the status of events, projects, and assignments
- Manage all aspects of the Student Ambassadors including day to day operations, employee work schedules, prioritizing daily work activities, managing assessment and evaluation for the Ambassadors, and recommending changes
- Coordinate student employees at recruitment events including transfer, access, UHEDs, UCAWs, virtual sessions, college fairs
- Provide Human Resources support by hiring student employees, overseeing and implementing training procedures, supervising student staff, evaluating performance and initiating disciplinary action
- Provide integration of University Ambassadors into appropriate Admission Counselor trainings
- Assist with daily, group, and VIP campus tour services including setting up web-based guest registration process, solving tour-related problems, providing excellent customer service, training, staffing, and survey creation/utilization/analysis
- Represent the Office of Admissions at meetings and events, build and maintain professional working relationships with campus partners, vendors, and other stakeholders, work collaboratively with other units to support student services, enrollment, and retention
- Collaborate with marketing and communications team to produce campus visit and event marketing, communications, and collateral including brochures, web pages, emails, and text messages to increase office visibility and event attendance
- Develop event budgets aligned with recruitment strategies/goals, justify expenditures with appropriate documentation, research, identify and propose cost savings measures, monitor purchases for compliance with University fiscal policies, oversee billing accuracy, and coordinate timely processing of invoices
- Provide support and serve as backup for other areas within Campus Experience team
- Perform some evening and weekend work and moderate physical activity
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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