Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,200.00 - $70,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
performance bonuses
Job Description
The Senior Event Services Manager (SESM) role is a pivotal leadership position within a luxury or full-service hospitality environment, primarily responsible for the seamless execution and growth of the hotel’s event business. This role operates as the operational arm of the Sales team, focusing on transforming contracted business into exceptional, on-brand guest experiences while balancing profitability, people leadership, strategic innovation, and operational excellence. The SESM plays an essential role in both the daily operational activities and the broader strategic planning necessary to drive the hotel’s event services forward successfully.
The SESM takes charge of the Event Services team and s... Show More
The SESM takes charge of the Event Services team and s... Show More
Job Requirements
- Bachelor’s degree in Hospitality Management, Business, or related field preferred
- Minimum 5 years of progressive experience in event services, catering, or hotel operations
- Proven leadership experience managing direct reports
- Strong financial and business acumen
- Ability to lead and collaborate cross-functionally in a luxury hospitality environment
- Flexibility to work evenings, weekends, and holidays based on business needs
Job Qualifications
- Bachelor’s degree in Hospitality Management, Business, or related field preferred
- 5–7+ years of progressive experience in event services, catering, or hotel operations
- Prior people leadership experience with direct reports required
- Demonstrated success in forecasting, revenue management, vendor partnerships, and creative event development
- Strong financial acumen and ability to make independent decisions under pressure
Job Duties
- Partner with Sales leadership to forecast event revenue, booking pace, and demand trends
- Serve as the operational extension of the Sales team by advising on feasibility, pricing strategy, space utilization, and sellable event offerings
- Develop and implement new revenue streams through premium experiences, enhanced packages, creative activations, and optimized space usage
- Protect profitability by managing concessions, controlling operational costs, and preventing contract leakage
- Analyze post-event financial performance and guest feedback to inform future business and sales strategy
- Oversee end-to-end execution of high-value, high-profile, and complex events
- Establish and maintain strategic partnerships with preferred vendors including AV, florals, décor, entertainment, rentals, and production partners
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
A simple hiring platform for hospitality businesses.
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