Senior Event Services Manager

Fairfield, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $90,000.00 - $95,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Flexible Schedule

Job Description

SVR Management II LLC operates the Silverado Resort, a luxurious and highly regarded resort destination located in the scenic Napa Valley. Silverado Resort offers a wide range of premium amenities including golf courses, fine dining, and elegant event venues, making it a perfect location for weddings, corporate gatherings, celebrations, and various personalized events. Known for its impeccable guest services and commitment to excellence, Silverado Resort caters to a diverse clientele seeking memorable experiences in a picturesque setting. As an equal opportunity employer, SVR Management II LLC embraces diversity and inclusion while adhering strictly to all federal, state, and local employment... Show More

Job Requirements

Weekend and holiday availability is required
flexibility with work schedule
willingness to work over 40 hours a week including nights, weekends and holidays
ability to exert up to 20 pounds of force occasionally and up to 10 pounds frequently for lifting, carrying, pushing or pulling
ability to stand and walk for extended periods
ability to operate a golf cart
must comply with resort policies and safety rules

Job Qualifications

Previous experience in a similar role within a resort or hotel setting is preferred
at least 5-7 years of progressive experience in resort, hospitality or a related field
ability to work in a fast paced environment
strong communication and multitasking skills
previous resort experience is preferred
proficiency in Microsoft Office applications is preferred
knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations

Job Duties

Adhere to the company’s service culture - 4 keys to creating guests for life
align with Peregrine Hospitality TBO strategy and focus on recruiting and retaining top talent
participate in all resort required meetings and trainings
meet with guests to understand their function requirements, offer suggestions, and determine all set-up needs, food and beverage requirements and equipment
conduct site inspections focusing on key selling points of the resort
provide support and guidance to the team
interact with outside planners and vendors for event set-up
create BEOs highlighting all necessary details of the function
work closely with the banquets team to ensure successful event execution
upsell additional services provided by the resort
respond to guest complaints in a timely manner
keep immediate manager informed of all problems or matters requiring attention
prepare and submit required reports timely
know meeting room set-ups and capabilities
know sleeping room configurations and types
have comprehensive knowledge of all operational departments within the resort
use feedback from meeting planner evaluations to improve service and quality
maintain great relationships with existing vendors and select new vendors if required
stay on trend with Napa Valley event scene and modern approaches in catering
maintain compliance with resort policies, standards, and regulations to ensure safe and efficient operation
abide by all resort policies and safety rules
perform other duties as requested by management

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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