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Grand Hyatt Nashville

Senior Event Planning Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $75,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
401K Matching
Employee Discount Program
Vacation Time
Sick Time

Job Description

The hiring establishment is a reputable hotel known for its commitment to delivering exceptional guest experiences and superior event services. This hotel stands out in the hospitality industry by focusing on quality, customer satisfaction, and detailed planning to accommodate a variety of events ranging from corporate meetings to grand banquets. With a strong presence in the market, the hotel continually seeks innovative ways to enhance its event and catering services to attract both new and returning clients, thereby driving business growth and improving customer retention.

The role of Event Planning Manager is pivotal in advancing the hotel's event and cat... Show More

Job Requirements

  • Minimum 3 years of banquet or meeting planner experience
  • Bachelor’s degree in Business Administration, Sales, Marketing, or related field preferred
  • Strong client relationship and communication skills
  • Detail-oriented with excellent organizational and multitasking abilities
  • Ability to anticipate and resolve issues to ensure flawless event execution
  • Knowledge of catering, event planning, and convention services
  • Professional demeanor with a focus on customer satisfaction and revenue growth

Job Qualifications

  • Minimum 3 years of banquet or meeting planner experience or equivalent combination of education and experience
  • Bachelor’s degree in Business Administration, Sales, Marketing, or related field preferred
  • Strong client relationship and communication skills
  • Detail-oriented with excellent organizational and multitasking abilities
  • Ability to anticipate and resolve issues to ensure flawless event execution
  • Knowledge of catering, event planning, and convention services
  • Professional demeanor with a focus on customer satisfaction and revenue growth

Job Duties

  • Serve as the onsite contact for all assigned groups, collaborating with clients to produce Banquet Event Orders (BEOs) and Convention Resumes
  • Ensure all special arrangements (Food & Beverage, Audio Visual, and other requests) are properly documented, authorized, and distributed to relevant departments
  • Maintain detailed files, notes, records, and trace systems to ensure events meet customer expectations
  • Verify space requirements and meeting room set-up with clients and ensure public spaces are properly maintained
  • Confirm revisions in agendas, room blocks, and other event details and communicate changes to departments promptly
  • Finalize programs/agendas with clients and conduct pre-event checks to ensure readiness
  • Collaborate with internal departments to ensure quality and satisfaction for all scheduled functions
  • Maintain positive guest and employee relations through timely, precise, and courteous communication
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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