
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $83,600.00 - $104,500.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Vacation leave
sick leave
medical health care
Paid Family Bonding Time
Adoption assistance
Discounted and complimentary rooms
free colleague meals
complimentary parking
Job Description
Manchester Grand Hyatt San Diego is a landmark hotel situated on the waterfront in the vibrant heart of downtown San Diego. This iconic hotel boasts 1,628 guestrooms and offers an expansive 320,000 square feet of event space, providing breathtaking views of the Pacific Ocean and the city skyline. Recognized as a AAA 4-Diamond Hotel and ranked among the Top 10 Meeting Hotels in the United States by Cvent, Manchester Grand Hyatt stands as a premier destination for both business and leisure travelers seeking world-class accommodations and event facilities.
The hotel is distinguished by its commitment to delivering exceptional guest ex... Show More
The hotel is distinguished by its commitment to delivering exceptional guest ex... Show More
Job Requirements
- Desire to satisfy customer needs in a fast-paced environment carrying a positive attitude
- extremely detail oriented and organized
- ability to handle fast-paced environments
- ability to lead by example and be a key team member
- ability to adapt and change
- proficiency or quick learner of necessary computer programs
- ability to effectively manage client relationships and communications
Job Qualifications
- Minimum of 5 years hotel event planning experience
- proven achievement in customer service satisfaction
- proficiency with Envision sales, Envision Detailing Event Concierge, Event Concierge Console, Cognos, Hy-Res, Opera, Social Tables, Sertifi, Hyatt Credit Portal, Group Bill, Planner Portal, Clover/Simphony, Cendyn e-menus and e-brochure, EventBzz, Oracle, Track-It and Microsoft Office
- strong verbal and written communication skills
- strong analytical, organizational and interpersonal skills
- preferred completion of Hyatt’s New Manager Training and Successful Selling Skills
Job Duties
- Service group sales bookings
- manage key hotel accounts
- sell banquet food, beverage and meeting room rental services
- coordinate with departments to ensure service delivery
- manage executed sales agreements and banquet details
- optimize client experience and manage room blocks
- analyze group history and pick up performance
- familiarize clients with Hyatt planner technology
- serve as onsite point of contact for groups
- handle administrative tasks and group billing
- finalize post-convention reports
- support team leadership duties including conflict resolution and client management
- communicate client needs to hotel staff
- support DOE and ADOE with event coordinator management
- coordinate with meeting service providers and external partners
Job Qualifications
Experience
Expert Level (7+ years)
Job Location

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