Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligible
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Job Description
Fort Lauderdale Marriott Harbor Beach Resort and Spa is a premier luxury resort situated in the vibrant city of Fort Lauderdale, Florida. This renowned establishment offers guests an exquisite blend of comfort, elegance, and impeccable service, establishing itself as a standout destination for business travelers, families, and vacationers alike. As part of Marriott International's vast portfolio, the resort benefits from a legacy of hospitality excellence, advanced operational management, and a dedicated commitment to creating memorable experiences for every guest. The resort boasts world-class amenities, including pristine beaches, fine dining options, revitalizing spa services, and extensive meeting and event spaces, making... Show More
Job Requirements
- High school diploma or GED
- at least 3 years experience in event management, food and beverage, or related area
- ability to attend pre-event and departmental meetings
- capability to conduct function room inspections
- skills in maintaining cleanliness and sanitation
- ability to liaise with multiple departments and clients
- competence in supply forecasting and coordination
- problem-solving skills
- leadership abilities to manage and motivate team
- effective communication and interpersonal skills
- proficiency in staff scheduling and performance evaluation
- knowledge of property policies and disciplinary procedures
- commitment to upholding customer service standards
- willingness to participate actively in events
- availability to work full-time on-site at Fort Lauderdale Marriott Harbor Beach Resort and Spa
Job Qualifications
- High school diploma or GED
- minimum 3 years of experience in event management, food and beverage, or related professional area
- proven leadership and team management skills
- strong communication and interpersonal skills
- ability to coordinate multiple tasks and prioritize workload
- excellent problem-solving abilities
- knowledge of banquet and catering operations
- commitment to exceptional customer service
- familiarity with financial and administrative responsibilities related to event management
- aptitude for training and developing team members
- ability to maintain cleanliness and sanitation standards
- proficiency in collaborating with cross-functional teams
Job Duties
- Attend pre-event meetings to understand group needs
- establish consistent standards for meeting room and VIP room setups
- conduct function room inspections prior to each event
- maintain cleanliness and sanitation in event operation areas
- act as liaison between Banquets, Event Planning, Event Technology, and group contacts
- project department supply needs
- coordinate routine maintenance to ensure quality meeting facilities
- solve problems or suggest alternatives to arrangements
- attend and participate in pertinent meetings
- lead shifts and actively participate in servicing events
- ensure function rooms meet event documentation and customer requirements
- empower associates to provide excellent customer service
- set a positive example for guest relations
- manage activities to maximize customer satisfaction
- emphasize guest satisfaction in departmental meetings
- schedule associates to ensure shift coverage and meet business demands
- establish and maintain collaborative relationships with associates
- conduct associate performance appraisals and provide feedback
- solicit associate feedback and address concerns
- observe service behaviors and provide feedback
- communicate performance expectations
- apply property policies fairly and consistently
- bring issues to supervisor or Human Resources
- ensure associates understand expectations and parameters
- delegate tasks to meet service standards and timelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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