Senior Event Manager - The Diplomat Beach Resort, Curio Collection by Hilton

Miami Gardens, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $41,100.00 - $68,500.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Career advancement opportunities

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to innovation, quality, and outstanding guest experiences since its founding in 1919. The company operates a diverse portfolio of properties ranging from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels, serving millions of business and leisure travelers annually. Hilton's core values—Hospitality, Integrity, Leadership, Teamwork, Ownership, and a focused sense of urgency—shape its organizational culture and drive the company’s ongoing success in providing exceptional service to guests around the world.

The Senior Event Manager role at Hilton is a pivotal position responsible for... Show More

Job Requirements

Minimum two years hospitality related experience at manager level
Experience supervising or managing 1-3 people
Proficiency with hotel property management systems
Strong interpersonal and communication skills
Ability to resolve conflicts and negotiate effectively
Capability to analyze issues and make sound decisions
Commitment to quality service and high standards
Regular attendance and reliability

Job Qualifications

Hospitality related experience at manager level
Experience in supervision or management of 1-3 people
Knowledge of the hotel property management systems (Delphi.fdc)
Strong communication skills
Conflict resolution and negotiation skills
Ability to analyze and solve problems
Leadership and coaching abilities
Ability to manage complex events successfully

Job Duties

Organize, plan and prioritize duties by developing plans and goals
Communicate timely to internal and external clients via telephone, email, written documents or in person
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
Demonstrate knowledge of job systems, products, systems, and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
Sell and influence both internal and external clients
Make decisions and solve problems by analyzing and evaluating the issues to determine the best solution
Ensure high-quality service by communicating and assisting others to understand guest needs, providing direction, guidance, feedback and coaching
Participate in customer site inspections and assist with the sales process as necessary
Perform other duties as necessary based on business needs
Regular attendance

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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