Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
vacation
Travel discount program
401(k) Plan
DailyPay access
Complimentary Meals
Employee assistance program
debt-free education
career growth
Team Member Resource Groups
recognition programs
Job Description
Signia by Hilton San Jose is a distinguished hotel located in the heart of Silicon Valley, directly across the street from Plaza de Cesar Chavez Park and within walking distance of the San Jose Convention Center. This strategic location not only puts guests in the center of San Jose's dynamic business and cultural districts but also offers convenient access to major events and conferences. Known for its cutting-edge design and commitment to excellence in hospitality, Signia by Hilton San Jose stands out as a premier destination for both business and leisure travelers. The hotel features over 55,000 square feet of... Show More
Job Requirements
- Minimum two years of hotel event management experience
- Knowledge of banquet event orders (BEOs), rooming list deadlines, and commission management
- Ability to work well under pressure and meet deadlines
- Excellent communication skills
- Strong interpersonal and negotiation skills
- Proficiency in event planning and coordination
- Commitment to providing excellent guest service
- Ability to work collaboratively in a team environment
Job Qualifications
- Minimum two years of hotel event management experience
- Knowledge of Banquet Event Orders (BEOs), rooming list deadlines, and commission management
- Strong communication and interpersonal skills
- Proven ability to manage complex events and client relationships
- Excellent organizational and problem-solving skills
- Positive and energetic attitude
- Team player mindset
- Familiarity with hotel event booking systems and processes
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, booking systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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