Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
vacation
Retirement Plan
Employee assistance program
Career Development
recognition programs
Travel discount
debt-free education
Job Description
Signia by Hilton San Jose is an upscale, full-service hotel located in the heart of Silicon Valley, just across the street from the bustling Plaza de Cesar Chavez Park and within walking distance of the San Jose Convention Center. This prime location makes it an ideal spot for both business and leisure travelers seeking a blend of comfort, convenience, and high-end amenities in the vibrant capital of Silicon Valley. The hotel boasts over 55,000 square feet of meeting and event space, designed to accommodate a wide array of functions ranging from corporate conferences to social celebrations. Guests can enjoy signature... Show More
Job Requirements
- Minimum high school diploma or equivalent
- two years of relevant hotel event management experience
- ability to work flexible hours including evenings and weekends if necessary
- excellent organizational and multitasking skills
- proficiency with event management software and booking systems
- outstanding customer service skills
- strong verbal and written communication
- ability to work collaboratively within a team
- adherence to Hilton’s values and standards
Job Qualifications
- Two years of hotel event management experience
- proficiency in preparing Banquet Event Orders (BEOs)
- knowledge of rooming list deadlines and commission handling
- strong communication and interpersonal skills
- ability to resolve conflicts and negotiate effectively
- sales and upselling experience
- problem-solving and decision-making skills
- leadership and team player attitude
- positive and energetic demeanor
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet client expectations
- demonstrate knowledge of job systems, products, booking systems, and processes
- resolve conflicts and negotiate while handling complaints, disputes and grievances
- sell and influence both internal and external clients
- make decisions and solve problems by analyzing and evaluating issues to determine the best solutions
- ensure high quality service by assisting others to understand guest needs, providing direction and coaching
- participate in customer site inspections and assist with the sales process as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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