Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Vacation Time
Go Hilton travel discount
401(k) Plan
DailyPay
Complimentary Meals
Employee assistance program
debt-free education
Career growth opportunities
Team Member Resource Groups
Recognition and rewards programs
Job Description
Signia by Hilton San Jose is a distinguished hotel located directly across from Plaza de Cesar Chavez Park and mere steps from the San Jose Convention Center, positioning itself at the heart of Silicon Valley's vibrant business community. This hotel is part of the Hilton brand, which has been a leader in the hospitality industry since 1919, known for its innovative approach to providing quality accommodations and exceptional service. Signia by Hilton San Jose offers guests an impressive 55,000 square feet of meeting and function space tailored to meet the needs of business travelers and event planners looking for a... Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least two years of relevant hotel event management experience
- Proficient in handling banquet event orders and event logistics
- Strong interpersonal and communication skills
- Ability to manage multiple projects simultaneously
- Positive attitude and commitment to teamwork
- Ability to work under pressure and meet tight deadlines
Job Qualifications
- Minimum two years of hotel event management experience
- Experience handling all groups and events
- Knowledge of Banquet Event Orders (BEOs) and deadlines for rooming lists and commissions
- Strong communication skills both verbal and written
- Excellent organizational and planning abilities
- Ability to resolve conflicts and negotiate effectively
- Positive energetic attitude and team player mindset
- Proficiency with event planning and booking systems
- Ability to upsell and maximize event revenue
- Demonstrated leadership and decision-making abilities
Job Duties
- Organize plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone email written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems products booking systems and processes
- Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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