Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
vacation
Travel discount
401(k) Plan
Daily Pay access
Complimentary Meals
Employee assistance program
Education Assistance
career growth
recognition programs
Job Description
Signia by Hilton San Jose offers a prime location in the heart of Silicon Valley, directly across from Plaza de Cesar Chavez Park and within walking distance of the San Jose Convention Center. This hotel is a premier destination for business travelers and event hosts alike, featuring over 55,000 square feet of meeting and function space, signature culinary experiences, an outdoor rooftop pool, and extensive fitness facilities. As part of the renowned Hilton brand, Signia San Jose represents a new class of luxury and service, providing guests and clients with a blend of comfort, convenience, and style in the bustling... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum two years of experience in hotel event management
- Strong knowledge of event documentation and coordination
- Excellent verbal and written communication skills
- Ability to work collaboratively with sales, hotel departments, and clients
- Strong problem-solving and decision-making skills
- Positive and energetic attitude with team-oriented mindset
Job Qualifications
- Minimum of two years of hotel event management experience
- Proficiency in managing BEOs, rooming lists, and commissions
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to resolve conflicts and negotiate effectively
- Experience in upselling and client relationship management
- Demonstrated leadership and team player qualities
- Proficiency with booking and event management systems
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, booking systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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