Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) Plan
Employee assistance program
Travel discount
debt-free education
Career growth opportunities
Recognition and rewards programs
Job Description
Signia by Hilton San Jose is a premier hotel located directly across from Plaza de Cesar Chavez Park and within walking distance of the San Jose Convention Center, placing it in the heart of Silicon Valley’s capital city. As a standout hospitality establishment, the hotel offers over 55,000 square feet of versatile meeting and function space, making it an ideal venue for business travelers and event planners seeking a blend of sophistication and convenience. The property boasts signature culinary experiences, an outdoor rooftop pool for relaxation, and extensive fitness facilities that cater to guests’ wellness needs, reflecting a commitment to... Show More
Job Requirements
- Minimum two years of hotel event management experience
- Knowledge of banquet event orders, rooming lists, and commission processes
- Strong communication skills
- Ability to work under pressure and meet deadlines
- Customer-focused mindset
- Problem-solving skills
- Ability to work effectively in a team
- Flexibility to participate in event site inspections and support sales process
Job Qualifications
- Two years of hotel event management experience
- Strong understanding of banquet event orders (BEOs) and event documentation
- Excellent communication and interpersonal skills
- Ability to manage multiple complex events simultaneously
- Proven ability to upsell and influence clients
- Conflict resolution and negotiation skills
- Proficient in event management systems and booking platforms
- Positive and energetic attitude
- Team player with strong leadership qualities
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, booking systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues to determine the best solution
- Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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