Senior Event Manager | Full-Time | Overland Park Convention Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Paid holidays
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The company provides an unmatched 360-degree solution set that supports a diverse portfolio of world-class owned venues and an esteemed client roster, which includes some of the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally. Oak View Group’s commitment to innovation, excellence, and outstanding service delivery has positioned it as a preferred partner in the live event industry. Their approach combines state-of-the-art venue management with premium hospitality services, ensuring that every... Show More
Job Requirements
- Bachelor's degree in hospitality management, event planning, or related field preferred
- Minimum of 3-5 years' experience in event management, preferably in a convention center, hotel, or similar large-scale venue
- Ability to work a flexible schedule, including evenings, weekends, and holidays as required
- Physical requirements may include standing, walking, and lifting up to 25 pounds
Job Qualifications
- Bachelor's degree in hospitality management, event planning, or related field preferred
- Minimum of 3-5 years' experience in event management, preferably in a convention center, hotel, or similar large-scale venue
- Ability to work a flexible schedule, including evenings, weekends, and holidays as required
- Physical requirements may include standing, walking, and lifting up to 25 pounds
- Proven leadership ability with experience mentoring or supervising peers
- Strong organizational and delegation skills, with the ability to balance departmental priorities
- Ability to lead by example and foster a positive, team-oriented culture
- Advanced organizational and time management abilities
- Strong leadership, mentorship, and team coordination skills
- Excellent verbal and written communication skills
- Ability to manage multiple priorities simultaneously while maintaining high attention to detail
- Strong problem-solving skills with the ability to make timely and effective decisions
Job Duties
- Serve as the primary point of contact for clients after events are booked through event execution and final billing
- Coordinate all aspects of events, including room setups, audiovisual needs, catering, and event logistics
- Develop detailed event orders and communicate requirements to internal departments
- Prepare and distribute CAD drawings illustrating event set-up requirements
- Manage timelines and event schedules to ensure seamless execution
- Prepare and present catering proposals and event packages to clients
- Collaborate with the culinary team to create customized menus that align with client preferences and budget requirements
- Build and maintain strong client relationships through effective communication and exceptional service
- Conduct site visits, pre-event meetings, and tastings with clients to determine event requirements and expectations
- Address client inquiries and resolve issues promptly and professionally
- Collaborate with banquet, culinary, audio/visual, and internal operational teams to ensure event requirements are met
- Oversee event setup, execution, and teardown, ensuring adherence to client specifications
- Monitor events to ensure compliance with safety, health, and company regulations
- Prepare event cost estimates and final invoices
- Prepare event reports noting attendance, times, significant problems, etc
- Interact with other facility staff in a courteous, cooperative, and professional manner
- Functional supervision of all event support staff including setup crews
- Serve as leader and point of contact for the Event Manager team to ensure seamless internal communication and consistently high client experiences
- Assign tasks and schedule Event Managers based on event load, ensuring balanced workloads and coverage
- Review event paperwork to confirm accuracy, completeness, and compliance with the 30-day out paperwork metric
- Mentor and support Event Managers, offering guidance on client relations, event planning, and process improvements
- Partner with the Director of Events on departmental initiatives, training, and development of best practices
- Serve as a resource for high-profile, complex, or sensitive events
- Participate in cross-departmental meetings to represent the Events team and collaborate on venue-wide initiatives
- Other duties and/or projects as assigned by the Director of Events
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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