Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,700.00 - $79,400.00
Work Schedule
Standard Hours
Benefits
medical insurance coverage
Vision
Dental
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Parental leave
Go Hilton travel discount program
Matching 401(k)
debt-free education
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
complimentary parking
Complimentary lunch
Discounted Dry Cleaning
DailyPay access
Job Description
Hilton La Jolla Torrey Pines is a prestigious luxury hotel located in the beautiful and vibrant region of La Jolla, California. The hotel is renowned for its exceptional service, elegant accommodations, and impressive event spaces. With over 60,000 square feet of flexible indoor and outdoor venues, Hilton La Jolla Torrey Pines offers the ideal setting for a variety of gatherings, ranging from intimate meetings to large-scale events. The property is designed to accommodate up to 500 attendees, making it a premier destination for weddings, corporate events, conferences, and social celebrations. As part of the globally recognized Hilton brand, this location... Show More
Job Requirements
- 2 years of event planning experience within a hotel
- Ability to handle complex events and multitask effectively
- Strong communication and interpersonal skills
- Proficiency in event management software such as Delphi FDC and OnQ is preferred
- Excellent customer service and conflict resolution skills
- Ability to work collaboratively with sales, hotel departments, and clients
- Flexibility to work varied hours depending on event schedules
- Detail-oriented with strong organizational abilities
- Ability to make decisions and solve problems independently
Job Qualifications
- 2 years of event planning experience within a hotel
- Delphi FDC experience preferred
- Familiarity with the La Jolla market preferred
- OnQ experience, specifically for billing, preferred
- Knowledge of planning both group and social events preferred
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Selling and influencing both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution
- Ensure high-quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Other duties as necessary based on business needs
- Regular attendance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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