Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,700.00 - $79,400.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
supportive parental leave program
Travel discount program
Matching 401(k)
debt-free education
Career growth opportunities
Team Member Resource Groups
Recognition and rewards programs
complimentary parking
Complimentary lunch
Discounted Dry Cleaning
access to pay through DailyPay
Job Description
Hilton La Jolla Torrey Pines is a luxurious hotel located in the picturesque coastal community of La Jolla, California. Known for its stunning views, exceptional service, and extensive event spaces, the hotel is a premier destination for travelers and event planners alike. With more than 60,000 square feet of versatile indoor and outdoor space, this property caters to a wide range of events, from intimate meetings and social gatherings to grand weddings and large-scale corporate conferences accommodating up to 500 attendees. Hilton, as a global hospitality leader, emphasizes guest satisfaction, innovation, and a supportive team environment. This commitment to excellence... Show More
Job Requirements
- Minimum of two years event planning experience within a hotel
- Experience with Delphi FDC preferred
- Familiarity with the La Jolla market preferred
- Experience with OnQ specifically for billing preferred
- Ability to manage complex events
- Strong communication and organizational skills
- Ability to resolve conflicts and negotiate effectively
- Capacity to work collaboratively with multiple departments
- Availability for regular attendance and flexible working hours
Job Qualifications
- Two years of event planning experience within a hotel
- Familiarity with the La Jolla market
- Delphi FDC experience
- OnQ experience, specifically for billing
- Knowledge of planning both group and social events
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Selling and influencing both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Other duties as necessary based on business needs
- Regular attendance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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