Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $73,000.00 - $78,000.00
Work Schedule
Standard Hours
Benefits
medical insurance coverage
Paid Time Off
Complimentary Meals
Access to hotel athletic club
Discounted employee travel
Mental Health Resources
Parental leave
401k plan
Employee Stock Purchase Program
Continuing education opportunities
career growth
Recognition and rewards programs
Job Description
The Hilton Chicago is a landmark hotel located in the heart of downtown Chicago, renowned for its rich history, elegant accommodations, and expansive event spaces. As one of the city's most iconic properties, the Hilton offers guests an exceptional blend of luxury and classic charm. The hotel boasts the largest event and meeting spaces in Chicago, making it a premier destination for hosting a wide range of events, from corporate conferences and large-scale conventions to social gatherings and weddings. With a commitment to excellence and guest satisfaction, the Hilton Chicago is part of the globally recognized Hilton brand, which is... Show More
Job Requirements
- At least four years of event management experience in a hotel environment
- Strong organizational and planning skills
- Ability to communicate clearly and effectively
- Problem-solving and conflict resolution skills
- Ability to work in a fast-paced, collaborative environment
- Proactive leadership qualities
- Availability to participate in customer site inspections
Job Qualifications
- Four or more years of event experience within a mid- to large-size hotel
- Strong understanding of hotel event operations
- Proven leadership and team management skills
- Excellent communication and interpersonal abilities
- Creative problem-solving skills
- Ability to manage large-scale events and multiple client relationships
- Experience with event booking systems and processes
Job Duties
- Oversee event documentation and coordination with sales, hotel departments, and customers
- Ensure consistent, high-level service throughout pre-event, event, and post-event phases
- Handle complex events and ensure seamless turnover from sales to service and back
- Maximize revenue through upselling and offering event enhancements
- Serve as primary event planner contact on property and manage client experience
- Organize and prioritize duties by developing plans and goals
- Communicate effectively with internal and external clients via phone, email, and in person
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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