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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,600.00 - $74,300.00
Work Schedule
Flexible
Benefits
Medical insurance coverage options
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Travel discount program
401(k) plan with Company Match
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
DailyPay access
Debt-free education programs
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance Program
Employee Stock Purchase Program
complimentary parking
Complimentary team member meals
Job Description
Hilton Austin Convention Center is a prestigious 4-diamond hotel located in the vibrant city of Austin, Texas. Featuring 800 well-appointed rooms and an expansive 100,000 square feet of event space, it stands out as a prime destination for both leisure and business travelers. The hotel is known for its exceptional service, luxurious amenities, and its ability to host events ranging from intimate meetings to large-scale conventions. Hilton, as a global hospitality leader, prides itself on delivering memorable experiences, and the Austin Convention Center location exemplifies this commitment through its stunning meeting facilities and dedicated event planning teams. The hotel's environment... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 3 years of event management experience
- Ability to work flexible schedule including weekends and holidays
- Proficient in event management software such as Delphi
- Strong interpersonal and negotiation skills
- Ability to manage multiple complex events simultaneously
- Excellent verbal and written communication skills
Job Qualifications
- 3 years of event management experience
- Experience in hotel industry preferred
- Familiarity with Delphi software preferred
- Strong negotiation and communication skills
- Ability to work flexible schedule based on business demands
- Passionate about events
- Excellent organizational skills
Job Duties
- Execute written sales agreements for large-scale and complex full-service meetings, conventions and events
- Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
- Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
- Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Partner with operations departments
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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