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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Travel discount program
401k plan with company match
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
DailyPay access
debt-free education
Inclusive family-building benefits
Bereavement leave
Adoption Assistance Program
Employee Stock Purchase Program
Complimentary Meals
complimentary parking
Health club fitness center access
incentive plan
Job Description
Hilton Anatole, located in Dallas, TX, is a premier Hilton Managed property renowned for its commitment to exceptional guest experiences and large-scale event hosting. As part of the Hilton portfolio, the Anatole hotel blends a rich history with modern amenities, offering a unique venue for business meetings, conventions, and luxury events. Situated in a thriving metropolitan area, this hotel provides guests and clients access to an environment designed for excellence in hospitality and event management, with expansive meeting spaces and top-tier services catering to diverse clientele. Hilton Anatole’s reputation for outstanding service and operational excellence makes it a premier destination... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years hotel event manager experience at a large property
- Experience with Delphi Amadeus Salesforce FDC program preferred
- Strong negotiation and communication skills
- Ability to manage large-scale events and multiple priorities
- Team leadership and staff development experience
- Proficiency in event forecasting and billing processes
Job Qualifications
- 2 years hotel event manager experience at a large, big box property with relevant size and space
- Experience with Delphi Amadeus Salesforce FDC program is highly preferred
- Experience with forecasting own group and collecting payments for deposits and final billing highly preferred
Job Duties
- Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
- Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
- Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
- Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Partner with operations departments
- Monitor and develop team member performance including supervision, professional development, counseling, evaluations, recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Recruit, interview and train team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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