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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Travel discount
401(k) plan with Company Match
Career Development
recognition programs
DailyPay access
debt-free education
family-building benefits
Bereavement leave
Adoption assistance
Employee Stock Purchase Program
Complimentary Meals
complimentary parking
Health Club access
incentive plan
Job Description
Hilton Anatole, located in Dallas, TX, is a premier full-service hotel and convention center known for its exceptional hospitality, expansive event spaces, and outstanding guest experiences. As the only Hilton Managed property in Dallas, Hilton Anatole stands out for its commitment to quality, innovation, and guest satisfaction. This iconic property features a variety of amenities including luxurious guest rooms, multiple dining options, extensive meeting and event spaces, and a range of recreational facilities. Hilton Anatole’s unique combination of business and leisure services makes it a preferred choice for corporate groups, conferences, weddings, and social events. The hotel prides itself on... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years event management experience at a large hotel or convention center
- Proficiency with event management software such as Delphi Amadeus Salesforce FDC preferred
- Excellent verbal and written communication skills
- Ability to manage multiple complex projects simultaneously
- Strong leadership and interpersonal skills
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- 2 years hotel event manager experience at a large, big box property with relevant size and space as the Hilton Anatole
- Experience with Delphi Amadeus Salesforce FDC program preferred
- Experience with forecasting group business and managing deposits and final billing preferred
- Strong negotiation and communication skills
- Leadership abilities and team management experience
Job Duties
- Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
- Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
- Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
- Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Partner with operations departments
- Monitor and develop team member performance including providing supervision and professional development, conducting counseling and evaluations, delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Recruit, interview and train team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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