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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Travel discount program
401(k) Plan
career growth
recognition programs
Education Assistance
family-building benefits
Bereavement leave
Adoption assistance
Employee Stock Purchase Program
meals
parking
fitness center access
incentive plan
Job Description
Hilton Anatole in Dallas, TX is a premier hotel property known for its exceptional service and vast event hosting capabilities. As the only Hilton Managed property in Dallas, Hilton Anatole offers an exclusive and dynamic work environment where innovation, professionalism, and guest satisfaction are primary focuses. The hotel prides itself on delivering a luxury experience to guests and clients through its extensive amenities, impressive event spaces, and commitment to excellence. Providing employment opportunities in a wide range of hospitality positions, Hilton Anatole fosters a supportive work culture that encourages individual growth and team collaboration, designed to empower employees to thrive... Show More
Job Requirements
- Minimum of 2 years hotel event manager experience at a large, big box property with relevant size and space
- Experience with Delphi, Amadeus, Salesforce, FDC program is highly preferred
- Experience with forecasting group and collecting payments for deposits and final billing highly preferred
Job Qualifications
- Minimum of 2 years hotel event manager experience at a large, big box property with relevant size and space
- Experience with Delphi, Amadeus, Salesforce, FDC program is highly preferred
- Experience with forecasting group and collecting payments for deposits and final billing highly preferred
Job Duties
- Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
- Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
- Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
- Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Partner with operations departments
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Recruit, interview and train team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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