Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $132,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid sick leave
Paid vacation
Travel discount program
401(k) Plan
DailyPay access
Complimentary duty meals
Employee assistance program
educational assistance
Career growth opportunities
recognition programs
Job Description
Hilton Anaheim is a prominent hotel property situated just one mile from Disneyland and directly across from the Anaheim Convention Center in Orange County, California. Boasting over 1,500 guest rooms and more than 140,000 square feet of banquet and event space, Hilton Anaheim stands as one of the largest hotels in the region, ideal for hosting a wide range of events including conferences, reunions, and various gatherings. The hotel features five dining outlets, providing diverse culinary options for guests and event attendees. Recently, the property underwent a multi-million-dollar renovation that has enhanced its facilities and event spaces, reinforcing its status... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of event management experience
- experience in large or big box hotel operation preferred
- proficiency with Delphi event management software preferred
- leadership experience
- strong communication skills
- ability to work collaboratively with multiple departments
- conflict resolution skills
- ability to work flexible hours including weekends or evenings if required
- valid work authorization
Job Qualifications
- At least 2 years of event management experience
- previous experience within large or big box hotel operation preferred
- working knowledge of Delphi is highly preferred
- leadership experience preferred
- strong organizational, communication and interpersonal skills
- ability to negotiate and resolve conflicts effectively
- proficiency in event planning and coordination
- customer service focus
- problem-solving skills
- ability to build and maintain client relationships
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- demonstrate knowledge of job systems, products, systems, and processes
- resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- selling and influencing both internal and external clients
- make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- participate in customer site inspections and assist with the sales process as necessary
- perform other duties as necessary based on business needs
- regular attendance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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