Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $132,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Vacation Time
Employee Travel Discounts
401(k) Plan
DailyPay access
Complimentary duty meals
Employee assistance program
educational assistance
Career growth opportunities
Recognition and rewards programs
Job Description
The Hilton Anaheim, located just one mile from the iconic Disneyland and directly across from the Anaheim Convention Center, is one of Orange County's premier hospitality destinations. This expansive hotel boasts over 1,500 guest rooms along with 140,000 square feet of flexible banquet and event space, making it an ideal location for conferences, reunions, and gatherings of all sizes. Recently, the property underwent a multi-million-dollar renovation, enhancing its facilities and guest experience significantly. With five diverse dining outlets, Hilton Anaheim offers guests both comfort and variety in their culinary choices. Known as one of the largest hotels in Orange County,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of relevant event management experience
- Experience working in a large hotel environment preferred
- Proficiency with event management software like Delphi preferred
- Strong leadership skills
- Excellent communication abilities
- Ability to work flexible hours as needed
- Strong negotiation and conflict resolution skills
- Reliable and punctual
- Ability to multitask and prioritize effectively
Job Qualifications
- At least 2 years of event management experience
- Previous experience within large or big box hotel operation preferred
- Working knowledge of Delphi highly preferred
- Leadership experience preferred
- Strong communication skills
- Ability to build and maintain client relationships
- Proficiency in conflict resolution
- Excellent organizational skills
- Ability to analyze and solve problems
- Customer service orientation
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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