Senior Event Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel program
Complimentary Meals
debt-free education
401k plan
Employee Stock Purchase Program
career growth
recognition programs
Team Member Resource Groups
Job Description
Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a premier hotel situated in the heart of Chicago's vibrant city center. Renowned for its exceptional service, luxurious accommodations, and prime location near iconic attractions, this hotel caters to both leisure and business travelers. Part of the Hilton portfolio, Embassy Suites by Hilton upholds the highest standards of hospitality and guest satisfaction, fostering a welcoming environment where every guest feels valued and cared for. The hotel prides itself on creating memorable experiences through innovative amenities, spacious suites, and personalized service, making it a preferred choice for visitors seeking comfort and convenience.... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year event management experience
- flexible schedule based on group bookings and client meetings
- ability to communicate effectively with clients and team members
- proficiency in hotel management software
- strong negotiation and conflict resolution skills
- ability to work under pressure
- excellent organizational skills and attention to detail
Job Qualifications
- Minimum one year event management experience
- knowledge of hotel property management systems such as Delphi.fdc
- experience in event management within the hotel industry or Hilton background
- excellent communication and interpersonal skills
- strong organizational and planning abilities
- problem-solving skills
- ability to work flexible schedules
- proficiency in customer service
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet expectations
- demonstrate knowledge of job systems, products, systems, and processes
- resolve conflicts and negotiate with others while handling complaints
- sell and influence both internal and external clients
- make decisions and solve problems by analyzing and evaluating issues
- ensure high-quality service by communicating and assisting others to understand guest needs
- participate in customer site inspections and assist with sales process
- other duties as necessary based on business needs
- regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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