Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,200.00 - $82,100.00
Work Schedule
Standard Hours
Benefits
medical insurance coverage
Mental Health Resources
Paid Time Off
Career growth and development
Recognition and rewards programs
Go Hilton travel program
Access to pay when you need it through DailyPay
Job Description
Conrad New York is a prestigious luxury hotel located in the heart of Lower Manhattan, renowned for its sophisticated ambiance and exceptional service. Part of the Forbes 4-Star portfolio, this hotel boasts 463 elegantly designed rooms, over 30,000 square feet of banquet space, and a variety of exquisite dining options including a three-meal restaurant, a stylish rooftop bar, and in-room dining. Committed to offering unparalleled experiences to its guests, Conrad New York has established itself as a landmark destination for both business and leisure travelers seeking premium accommodations and top-tier amenities.
The Senior Event Manager role at Conra... Show More
The Senior Event Manager role at Conra... Show More
Job Requirements
- Minimum one year of hospitality-related experience at the manager level
- Knowledge of hotel property management systems such as Delphi and FDC
- Relevant degree in business development or other relevant business field
- Certifications such as CMP and CPCE preferred
- Strong communication and negotiation skills
- Ability to resolve conflicts and handle complaints diplomatically
- Capability to work in a fast-paced, dynamic environment
- Flexibility to manage multiple tasks and priorities
- Commitment to high quality service and teamwork
- Regular attendance and punctuality
Job Qualifications
- Minimum one year of hospitality-related experience at the manager level
- Knowledge of hotel property management systems such as Delphi and FDC
- Relevant degree in business development or other relevant business field
- Certifications such as CMP and CPCE preferred
- Demonstrated ability to negotiate and close business contracts
- Strong client relationship management skills
- Excellent organizational and communication skills
- Ability to multitask and prioritize work efficiently
- Proficiency in event planning and coordination
- Familiarity with hospitality industry standards and procedures
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Selling and influencing both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Other duties as necessary based on business needs
- Regular attendance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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