Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Caribe Royale Orlando is a premier full-service hotel and resort located in Orlando, Florida, known for its excellence in hospitality and event management. As a prominent player in the hospitality industry, Caribe Royale combines elegant accommodations, extensive meeting spaces, and exceptional guest services to cater to a diverse clientele including corporate clients, wedding parties, and social event groups. The resort prides itself on delivering stand-out experiences in a vibrant, tropical setting with a commitment to quality and personalized service. Operating in such a dynamic environment, Caribe Royale Orlando seeks to uphold and enhance its reputation through dedicated hospitality professionals who... Show More
Job Requirements
- Professional demeanor appropriate for a resort environment
- 2-3 years' experience in event management at a resort property preferred
- Effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Ability to operate a motor vehicle
- Able to communicate in the English language
- Able to work flexible schedules including holidays and weekends and able to perform multiple tasks
- Able to work with and understand financial information and data and basic arithmetic functions
- Able to work in a fast-paced environment
- Physically fit in order to lift, pull and push items up to 50 pounds
- Requires standing, walking, reaching and bending throughout shift
Job Qualifications
- 4-year university degree preferred or equivalent experience in hotels resorts
- Proven organizational, interpersonal and communication skills
- Knowledge of catering and events market
- Knowledge of diverse events ie. weddings, corporate events, and reunions
- Proven ability to handle complex group and social events
- Able to communicate in the English language
- Second language is a plus
- Able to work flexible schedules including holidays and weekends and able to perform multiple tasks
- Able to work with and understand financial information and data and basic arithmetic functions
Job Duties
- Build and maintain close relationships with meeting and event planners, the Sales team, and all operating departments resort management
- Lead pre-event and post-event meetings for assigned groups
- Identify operational challenges associated with his her group and work with the property staff and client to solve these challenges and or develop alternative solutions
- Manage client budgets to maximize revenue and meet client needs
- Manage group room blocks and meeting space for assigned groups
- Adheres to all standards, policies, and procedures
- Participate in client site inspections and assist with the sales process when necessary
- Act as a liaison between field salesperson and client throughout the event process pre-event, event, and post-event
- Review of billing and payments with clients
- Work closely with accounting on pre post event billing arrangements
- Review comment cards and guest satisfaction results with associates
- Responsible for detailing all food, beverage, set-up, decor, entertainment, optional activities on off-site and, transportation, and other details related to files assigned
- Communicate in writing Event Orders, Event Resumes, e-mails and verbally with all operating departments to ensure the highest quality of execution at all times
- Complete and ensure that all Event Orders, Event Resumes, and other paperwork, are accurate and distributed on a timely basis per established schedules
- Assist with potential clients site-inspections as required
- Inspect function space for physical appearance maintenance needs and communicate with appropriate point of contact
- Perform any other reasonable duties as required by management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location

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