Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $83,000.00 - $87,000.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Signing bonus
Paid Time Off
Holiday pay
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Healthcare reimbursement
flexible spending accounts
Life insurance
short-term disability
long-term disability
RTD Eco Pass
Tuition Reimbursement
Employee assistance program
Job Description
The Colorado Convention Center (CCC) stands as a premier event venue located in the heart of Denver, Colorado, renowned for hosting a diverse array of world-class events, from bustling conventions to elegant galas and special governmental functions. This landmark facility offers expansive and state-of-the-art event spaces equipped to accommodate a vast range of client needs, delivering an unmatched blend of functionality, innovation, and guest comfort. As one of the largest convention centers in the region, the CCC serves as a vital hub for business, entertainment, and community engagement, drawing national and international attention consistently. The organization prides itself not only... Show More
Job Requirements
- BA in Business Management, Communications, or Hospitality Management preferred
- At least five years of experience in event planning or a related field
- CMP designation or commitment to achieve certification within the first year of hire
- Ability to work nights, weekends, and holidays
- Ability to independently support Assistant Director of Event Management and Director of Sales and Services with minimal supervision
- Demonstrated ability to deliver exceptional customer service
- Outgoing and engaging personality
- Ability to manage a diversified portfolio of events
- Excellent communication skills
- Aptitude for resourcefulness
- Proficiency in English
- Ability to operate a two-way handheld radio
- Ability to work effectively with diverse groups
- Ability to work independently and as part of a team
- Assist in enforcing facility exclusive services
- Ability to perform leadership roles under sudden deadlines and changing priorities
- Detail-oriented
- Excellent problem-solving and organizational skills
- Professional presentation
- Basic computer skills including Microsoft Word, Excel, and Outlook
Job Qualifications
- BA in Business Management, Communications, or Hospitality Management preferred
- At least five years of experience in event planning or a related field
- Certified Meeting Planner (CMP) designation or commitment to achieve certification within the first year of hire
- Ability to perform effectively in high-stress environments
- Ability to manage multiple tasks simultaneously
- Exceptional attention to detail
- Strong customer service focus
- Outgoing and engaging personality
- Ability to work nights, weekends, and holidays
- Confidence to independently support Assistant Director of Event Management and Director of Sales and Services with minimal supervision
- Demonstrated ability to deliver exceptional customer service
- Ability to manage a diversified portfolio of events
- Excellent verbal and written communication skills
- Aptitude for resourcefulness
- Proficiency in English language skills
- Ability to operate a two-way handheld radio
- Ability to work effectively with diverse groups
- Ability to work independently and as part of a team
- Ability to assist in enforcing facility exclusive services
- Ability to perform leadership tasks despite sudden deadlines and changing priorities
- Ability to work effectively with complex flows of information
- Detail-oriented
- Excellent problem-solving and organizational skills
- Professional presentation and appearance
- Basic computer skills including Microsoft Word, Excel, and Outlook
Job Duties
- Manage high-profile events, including community galas, special or governmental events, conventions, and other events as assigned
- Assist the Director of Sales and Services and/or Assistant Director of Event Management with special projects, written reports, and industry research as assigned
- Attend local industry committee meetings as needed, in the absence of the Assistant Director of Event Management
- Conduct weekly Events Meeting in the absence of the Assistant Director of Event Management
- Assign new events to Event Managers, in the absence of the Assistant Director of Event Management
- Resolve event concerns on behalf of Event Management and Operations, in the absence of the Assistant Director of Event Management
- Contribute to the development of a comprehensive training program upon joining the department
- Lead Event Managers in the absence of the Assistant Director of Event Management
- Mentor and support Event Managers by providing guidance, sharing industry insights, and offering practical strategies to improve performance
- Act as the key liaison between the client, event organization, and the Services and Operations departments to ensure seamless coordination
- Serve as the lead Event Manager for clients, managing unanticipated changes, special requests, and exceptional circumstances throughout event execution
- Determine event criteria in collaboration with the client and prepare a comprehensive event function schedule with individualized instructions for all Operations departments and CCC’s exclusive food and beverage contractor
- Coordinate operational logistics including equipment distribution and inventory management, room setup specifications, and special staffing requirements
- Plan and coordinate, in accordance with CCC rules and regulations, the physical arrangements and operational requirements of subcontractors, including general contractors/decorators, audio/visual and production vendors, and food and beverage services
- Inspect leased event spaces during move-in, event operation, and move-out to ensure enforcement of Fire Safety regulations
- Lead tours for clients, illustrating how CCC spaces can be tailored to meet diverse event requirements
- Maintain a consistent approach aimed at delivering outstanding customer service
- Communicate in a professional and collaborative manner with CCC staff, clients, and subcontractors to support seamless event operations
- Work irregular hours, including evenings, holidays, and weekends, as required to ensure proper supervision of assigned events and activities at the CCC
- Available 24 hours on one day prior to an event’s first contracted move-in day, duration of the event, and one day after an event’s last contracted move-out day
- Other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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