Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Job Description
Concord Hospitality is a reputable hotel management company known for its commitment to delivering exceptional service and quality accommodations across numerous markets in North America. With a mission built on five cornerstones — Quality, Integrity, Community, Profitability, and Fun — Concord Hospitality fosters a welcoming work environment grounded in an "Associate First" culture. This company prioritizes the growth and development of its associates, offering comprehensive training and career advancement opportunities that cater to all team members, from interns to executive leaders. Concord Hospitality prides itself on being a great place to work for all, which stems from its dedication to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Ability to manage multiple tasks and attention to detail
- Be courteous and respectful to guests, clients, and co-workers
- Be punctual, reliable and flexible with scheduling according to business needs
Job Qualifications
- Be courteous and respectful to guests, clients, and co-workers
- Demonstrate excellent time management and organizational skills
- Communicate effectively with all internal and external parties
- Have experience in customer service or hospitality roles preferred
- Be punctual, reliable, and flexible with scheduling according to business needs
Job Duties
- Provide the highest levels of customer service to internal partners and external clients
- Deliver a successful experience for planners and attendees to encourage repeat and referral business
- Respond quickly and professionally to all communications
- Communicate clearly and concisely representing Concord Hospitality
- Participate in internal meetings, conference calls, and client site visits
- Track and manage all pre-event, event, and post-event details including room blocks, meeting spaces, and contract clauses
- Maintain detailed records of billing, event orders, group history, and group resumes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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