Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality Enterprises Company is a leading hospitality management firm known for its dedication to quality service, community involvement, and commitment to its associates. Operating numerous hotels across North America, Concord Hospitality emphasizes an "Associate First" culture, prioritizing personal and professional development for its team members from interns to executive leaders. The company prides itself on delivering exceptional customer experiences through an intricate balance of quality, integrity, profitability, community, and fun. This culture fosters a working environment that values diversity, work-life balance, and career advancement opportunities, making it a great place to work for individuals passionate about the hospitality industry.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks effectively
- Proficient organizational and time management skills
- Courteous and respectful demeanor
- Punctuality and reliability
- Flexibility to work varied schedules
Job Qualifications
- Be courteous and respectful to guests, clients, co-workers
- Be punctual, reliable and flexible with scheduling according to business needs
Job Duties
- Provide the highest levels of customer service to internal partners and external clients at all times
- Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business
- Respond in a quick, timely, and professional manner to all internal partners and external customers
- Deliver clear and concise communique representative of Concord Hospitality via all communication avenues
- Demonstrate excellent time management, self-motivation, and organizational skills with a keen focus on details
- Prepare for and participate in internal meetings, conference calls, planning, client site visits, tasting panels, and customer-centric meetings
- Monitor and manage all aspects of pre-event, event, and post-event details including room blocks, meeting spaces, contracts, event orders, billing details and other group particulars
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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