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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $250,000.00 - $275,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k) matching
Job Description
Levi Strauss & Co. (LS&Co.) is a globally recognized apparel company known for its iconic denim products and commitment to innovation, sustainability, and cultural impact. Founded in 1853, LS&Co. has built a rich heritage rooted in authenticity and social consciousness, making it a leader in the retail fashion industry. The company operates a wide network of stores primarily across the United States and Canada, serving millions of customers with a legacy brand that continually evolves to meet modern consumer tastes and expectations. LS&Co. stands out not only for its product excellence but also for fostering an inclusive workplace culture where... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- 10+ years of progressive leadership in field or retail operations
- Experience supporting large, geographically dispersed teams
- Proven track record of leading operational transformation or organizational redesign
- Strong communication and leadership skills
- Ability to influence cross-functional teams without direct authority
- Ability to operate strategically and manage day-to-day execution
- Willingness to work in a hybrid environment based in San Francisco, CA with expected in office presence 3 days a week
- Authorization to work in the United States
Job Qualifications
- 10+ years of progressive leadership in field or retail operations
- Experience supporting large, geographically dispersed teams
- Track record of leading operational transformation or organizational redesign
- Strong understanding of how technology, process, and people intersect in frontline environments
- Retail experience is valued but not required
- other multi-unit, service-driven industries are highly relevant
- Senior operations leader with experience leading large, multi-unit field organizations such as retail, hospitality, or restaurants
- Comfortable setting long-term strategy and diving into day-to-day operational realities
- Strong cross-functional operator who knows how to influence without direct authority
- Highly accountable, confident, and able to represent the business at senior leadership levels
- Known for building strong teams, developing talent, and creating followership
- Naturally collaborative, empathetic, and skilled at navigating complex organizations
- Curious and forward-thinking, always looking for better ways to operate
Job Duties
- Define and lead the operating strategy for all retail stores across the region
- Translate business goals into scalable operational frameworks that support growth
- Represent retail operations in leadership forums, acting as a senior proxy for retail leadership when needed
- Improve how stores operate day-to-day by simplifying processes, removing friction, and enhancing clarity
- Lead future-focused operational initiatives such as evolution of fitting room experience, store workflows, and service models
- Ensure operational decisions consistently elevate both team and customer experience
- Overhaul and modernize the Retail Operations function, including org design, roles, and ways of working
- Serve as the primary operational partner to IT, HR, Finance, Legal, Risk, and other enterprise functions
- Align global and regional SOPs to drive consistency while allowing for market nuance
- Ensure retail priorities are clearly represented and supported across the organization
- Evaluate and evolve the in-store technology ecosystem to improve usability and effectiveness for field teams
- Champion continuous improvement and innovation in store operations
- Lead pilots and scaled rollouts of new tools, processes, and operational models
- Lead and develop a high-performing Retail Operations team, building future leaders and strengthening functional capability
- Establish a culture of accountability, collaboration, and forward thinking
- Ensure the team operates both strategically and with strong day-to-day execution discipline
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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