Senior Director of Operations, Dining Services

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Professional Development
Employee Discounts
Flexible Schedule

Job Description

The University of North Texas (UNT) System stands as a vibrant educational network, encompassing multiple campuses including Denton, Frisco, Dallas, and the UNT Dallas College of Law, as well as the University of North Texas Health Science Center in Fort Worth. As the only university system based exclusively in the dynamic Dallas-Fort Worth region, the UNT System serves a large community of over 49,000 students with a dedicated staff of more than 14,000 employees. With a commitment to academic excellence, innovation, and community engagement, UNT aggressively drives educational opportunities, awarding nearly 12,000 degrees annually. The system fosters a people-first culture... Show More

Job Requirements

  • Bachelor's degree in related field
  • seven years of closely related professional experience in high volume multi-unit food service management
  • demonstrated ability to rapidly identify and resolve food production issues
  • proven skill in maintaining performance amid interruptions and distractions
  • effective communication skills
  • ability to perform efficiently under varying workloads
  • ability to establish and manage priorities
  • capacity to work independently
  • skilled in adapting communication to employee needs
  • collaborative team player
  • experience in management alignment and support
  • analytical skills for problem-solving

Job Qualifications

  • Bachelor's degree in related field
  • seven years of closely related professional experience in high volume multi-unit food service management
  • demonstrated ability to rapidly identify and resolve food production issues to maintain quality and efficiency
  • proven skill in maintaining performance and focus amid frequent interruptions and distractions
  • effective communication of complex information and expectations across all levels of management
  • ability to perform efficiently under varying workload conditions and adapt to shifting priorities
  • strong ability to establish and manage operational priorities to meet departmental objectives
  • capacity to work independently and complete assignments with minimal supervision
  • ability to tailor communication strategies based on employee readiness and development level
  • demonstrated collaboration skills fostering a culture of engagement and shared purpose
  • experience partnering with management teams to align with departmental goals and initiatives
  • skilled in analyzing complex information, identifying key issues, and formulating objective conclusions

Job Duties

  • Supervision of commissary operations
  • leading menu management system staff and ensuring SOPs align with nutrition and operational standards
  • maintaining daily excellence in food quality, service, and facility presentation across all venues
  • conducting regular operational audits to identify issues, set priorities, and track progress
  • ensuring timely execution of operational projects and communicating updates during weekly 1:1s
  • collaborating on short- and long-term financial planning, establishing clear accountability across management levels
  • developing and maintaining seasonal labor plans using position charts to optimize efficiency and control costs
  • overseeing execution of university traditions and large-scale cookouts to meet established standards
  • supporting planning and delivery of catering, special events, and limited-time offers
  • ensuring unused catering food is repurposed within 24 hours
  • organizing biannual operational training workshops
  • modeling professional communication with students, campus partners, and guests
  • promoting a positive work environment and department image
  • ensuring fair, consistent policy implementation and sustainable initiative execution
  • seeking guidance from the Executive Director when needed to ensure alignment and clarity
  • serving as a campus security authority for Clery and a Responsible Employee under Title IX

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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