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Senior Director of Operations

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Travel reimbursement
Employee assistance program

Job Description

Yulista Holding LLC is a dynamic and multifaceted company comprised of numerous subsidiaries, each specializing in unique capabilities within their respective fields. Operating cohesively under the Yulista umbrella, the company leverages combined strengths and fosters collaboration across diverse expertise areas to provide comprehensive, innovative solutions to its customers. Since its inception in 2002, Yulista has carved a distinguished reputation for maintaining aircraft and ground vehicles, advancing aerospace technology and missile defense, supporting national security, and sustaining base and maritime operations. The company is recognized as a trusted and preferred partner for mission-critical clients, owing to its innovative expertise and unwavering... Show More

Job Requirements

  • Bachelor's degree in business, operations management, or related field
  • Minimum 10 years of progressive experience in operations or program management within government and/or defense contracting
  • Minimum 5 years in a leadership or management role
  • Demonstrated ability to oversee multiple sites or business units simultaneously
  • Experience mentoring Program Managers preferred
  • Ability to obtain and maintain government security clearance
  • Willingness and ability to travel regularly to subsidiary and site locations
  • Strong leadership and communication skills
  • Proficiency in Microsoft Office Suite
  • Ability to manage competing priorities in fast-paced environments
  • High degree of professionalism, discretion, and integrity
  • Capacity to handle sensitive personnel and business information
  • Strong decision making and problem solving skills

Job Qualifications

  • Bachelor's degree in business, operations management, or a related field required
  • At least 10 years of progressive experience in operations, program management, or a related leadership role within a government and/or defense contracting environment
  • At least 5 years of experience in a leadership or management capacity
  • Demonstrated experience supporting or overseeing multiple sites or business units simultaneously
  • Experience working with or mentoring Program Managers in a government contracting context strongly preferred
  • Must be able to obtain and maintain a government security clearance
  • Must be willing and able to travel to subsidiary and site locations as required by business needs

Job Duties

  • Serve as the primary operational resource for all subsidiary sites within the Group, ensuring each location has the leadership support, tools, and guidance needed to meet performance expectations
  • Act as a first-responder to operational issues, traveling to sites as needed to assess situations, provide direction, and implement solutions in a timely manner
  • Identify operational gaps or inefficiencies across subsidiaries and work collaboratively with site leadership to develop and implement corrective actions
  • Monitor site operations on an ongoing basis, escalating critical issues to the Group President and coordinating with appropriate support functions to resolve them
  • Serve as a mentor and coach to Program Managers across the Group's subsidiaries, supporting their professional growth, decision-making capabilities, and leadership effectiveness
  • Provide guidance to Program Managers on contract performance, customer relations, team management, and day-to-day operational challenges
  • Foster a culture of accountability, continuous improvement, and mission-focused execution across all program management personnel
  • Identify development opportunities and recommend training, stretch assignments, or other growth initiatives for Program Managers and site leaders
  • Serve as a key point of contact for customer escalations, working to resolve concerns professionally and preserving strong, long-term customer relationships
  • Represent the Group in meetings with customers, partners, and stakeholders as directed by the Group President
  • Ensure customer commitments are understood and met at the site level, monitoring performance against contract requirements and expectations
  • Partner with Human Resources to address employee relations issues, including performance concerns, workplace conflicts, and conduct matters across subsidiary sites
  • Support site leadership in navigating complex employee situations with professionalism, fairness, and consistency in line with company policy
  • Contribute to workforce planning, onboarding support, and retention efforts across the Group
  • Reinforce a positive, inclusive, and mission-driven work environment at all locations
  • Collaborate with subsidiary Presidents, quality, operations leads, HR, finance, contracts, and other support functions to ensure integrated and aligned operations across the Group
  • Serve as a liaison between subsidiary leadership and the Group President, ensuring timely and accurate communication on operational status, challenges, and opportunities
  • Support the implementation of company-wide initiatives, policies, and process improvements at the site level
  • Coordinate with the YHL and shared services teams as needed to address resource, compliance, or administrative needs
  • Provide regular operational status updates to the Group President, summarizing site performance, open issues, and key risks
  • Ensure consistent and transparent communication flows between sites, the Group, and YHL

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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