Senior Director of Gaming Operations

Louisville, KY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance

Job Description

Derby City Gaming & Hotel, located in Louisville, KY, is a premier gaming and hospitality destination offering an exciting fusion of entertainment, dining, and lodging experiences. This establishment features nearly 1,300 of the latest gaming machines, providing guests with a diverse and engaging casino experience. Beyond gaming, the property is home to several dining options including a grab-n-go restaurant and the notable Oliver's Chophouse & Bourbon Bar, a favorite spot for guests seeking robust flavors and a welcoming atmosphere. The hotel itself is themed around the iconic Kentucky Derby, reflecting the rich cultural heritage of the region and delivering a... Show More

Job Requirements

  • Seven to ten years of experience in gaming operations and management
  • Four-year degree in related fields or equivalent
  • Ability to collect and analyze gaming performance data
  • Valid Racing License
  • Valid Sportsbook License
  • Experience with Aristocrat Oasis Accounting System preferred
  • Willingness to work nights, weekends, and holidays
  • Ability to travel within Kentucky region
  • Strong communication skills
  • Capacity to manage team development and operational oversight

Job Qualifications

  • Seven to ten years of operations and management experience in a multi-device 24-hour gaming environment
  • Four-year degree in a related field or equivalent work experience preferred
  • Expertise in collecting, organizing, evaluating, and presenting gaming performance data
  • Experience with Aristocrat Oasis Accounting System is a plus
  • Valid Racing License
  • Valid Sportsbook License
  • Excellent oral and written communication skills
  • Demonstrated leadership and management skills
  • Ability to maintain professional relationships and lead by example in customer service

Job Duties

  • Provide support to the General Manager and Assistant General Manager by overseeing Gaming Operations and Beverage Server operations
  • Develop and manage the departmental budget
  • Oversee hiring, training, performance management, and corrective action within Gaming and Beverage Server departments
  • Ensure Beverage Servers comply with responsible consumption policies
  • Review and manage financial results of the department
  • Assist with regulatory submissions and new build installations when required
  • Ensure the safety and security of team members and guests
  • Approve large jackpots as per SOP
  • Manage staffing levels to maintain appropriate employment
  • Delegate duties and assign responsibilities
  • Conduct interviews, hiring, evaluations, and develop team members
  • Direct and manage gaming equipment conversions, placement, and repair
  • Review gaming activities and promotional statuses with senior management
  • Monitor gaming floor performance and adjust strategies as needed
  • Ensure compliance with gaming regulations and Bank Secrecy Act
  • Monitor for suspicious activities
  • Travel as necessary to support regional sites
  • Perform all other assigned duties

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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