Exactsciences

Senior Culinary Operations Specialist (7:30AM-4PM M-F)

Madison, WI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $84,000.00 - $150,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
paid leave for parents and caregivers
retirement savings plan
Wellness Support
Medical insurance
prescription drug coverage
Dental Insurance
vision coverage

Job Description

Exact Sciences is a leading healthcare company dedicated to revolutionizing cancer prevention, detection, and treatment guidance through innovative molecular diagnostics. With a focus on providing patients and clinicians with the clarity they need to make confident and timely decisions, Exact Sciences is committed to transforming lives and improving health outcomes. The company fosters a purpose-driven career environment characterized by inclusivity and comprehensive benefits designed to support employees in both their professional and personal lives. The culture emphasizes accountability, innovation, integrity, and teamwork, ensuring that each team member feels valued and empowered to contribute meaningfully to the mission of fighting cancer.Show More

Job Requirements

  • Bachelor’s degree in a field related to essential duties or Associates degree and 2 years of relevant experience or High School Diploma or GED and 4 years of relevant experience
  • Five years of experience in culinary operations, food service operations, POS system management or related operational roles
  • Advanced proficiency in POS systems and Microsoft Office applications including Excel, Word, PowerPoint, and Outlook
  • Demonstrated ability to perform essential duties with or without accommodation
  • Authorization to work full or part-time in the country of employment without visa sponsorship
  • Availability to work Monday to Friday 7:30am - 4:00pm
  • Ability and means to travel up to 50% between Madison-based Exact Sciences locations including overnight and weekend travel
  • Ability to work on a computer and telephone simultaneously
  • Ability to use telephone through headset
  • Ability to work seated for 75% and standing for 25% of the working day
  • Ability to use mobile devices, tablet, or computer for 75% of the working day

Job Qualifications

  • Bachelor’s degree in a related field or equivalent experience
  • Five years of experience in culinary operations, food service operations, POS system management, or related operational roles
  • Advanced proficiency in POS systems
  • Strong proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook
  • Demonstrated ability to perform essential duties with or without accommodation
  • Ability to lead workstreams and provide functional guidance without direct supervisory responsibility
  • Experience as a primary POS system owner in a multi-site food service or corporate dining environment
  • Experience supporting rewards, gift card, and refund programs
  • Strong analytical and problem-solving skills including solution design in new scenarios

Job Duties

  • Serve as a subject matter expert and primary owner of the Agilysys POS and Nutrislice systems, ensuring menu, pricing, and rewards information is accurately reflected
  • Process updates to POS menus, pricing, rewards programs, gift cards, refunds, and related system functionality in alignment with established guidelines and direction from culinary leadership
  • Coordinate POS-related communication with culinary teams and site leadership to ensure clarity and consistent front-of-house execution
  • Partner daily with Site Chefs and Sous Chefs to ensure menu adherence, accuracy, and consistency
  • Manage POS system updates, signage, and brand adherence within established guidelines
  • Identify routine system and operational issues, troubleshoot within defined parameters, and escalate complex or nonstandard challenges to senior team members or vendors
  • Assist with cross-functional workstreams related to POS operations, contributing to planning, documentation, and implementation of assigned tasks
  • Ensure accuracy and integrity of menu displays, nutritional information, pricing, and guest-facing systems, addressing corrections as needed
  • Support monthly operational and financial reporting related to POS sales and performance
  • Track and maintain performance metrics and operational KPIs
  • Provide data, insights, and reporting support to senior culinary leadership to inform operational decision-making
  • Handle confidential and business-critical information appropriately
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
  • Support and comply with the company’s Quality Management System policies and procedures
  • Maintain regular and reliable attendance
  • Act with an inclusion mindset and model these behaviors for the organization
  • Work designated schedule
  • Travel up to 50% between Madison-based Exact Sciences locations, including overnight and weekend travel
  • Use mobile devices, tablets, or computers for approximately 75% of the working day
  • Work seated for approximately 75% and standing for approximately 25% of the working day
  • Use a telephone headset while working
  • Work on a computer and phone simultaneously

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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