San Diego Mission Bay Resort logo

Senior Conference Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
short-term disability
Life insurance
hospital indemnity
Pet insurance
401k plan
Cell Phone Allowance
Onsite parking
free meal
Team member discounts
Career growth opportunities
recognition programs

Job Description

San Diego Mission Bay Resort is a luxurious 357-room resort located in the beautiful San Diego area, celebrated for its breathtaking Bay views, multiple dining options, a renovated pool, kids pool, fire pits, and more. It is part of the Noble House Hotels & Resorts collection, which includes over 23 unique hotels across the Americas, each distinctive in location and character. This resort prides itself on delivering outstanding hospitality experiences, blending scenic beauty with top-tier services and amenities for leisure and business travelers alike. The resort features over 45,000 square feet of newly renovated, flexible meeting spaces that make it... Show More

Job Requirements

  • two or more years of ccs experience in hospitality preferred
  • organizational skills, manage multiple tasks simultaneously, and prioritize effectively
  • customer service orientated, focus on providing exceptional customer service, anticipating client needs, and ensuring satisfaction
  • menu planning and food knowledge, ability to plan menus and ensure quality and presentation standards are met
  • problem-solving skills
  • flexibility and adaptability
  • vendor management
  • proficient knowledge of computer applications, Delphi preferred
  • refined verbal and written communication skills
  • ability to innovate and offer unique catering solutions that meet specific client needs and preferences
  • strong time management skills and proven demonstration of grace under pressure
  • flexible schedule availability

Job Qualifications

  • two or more years of conference and convention services experience in hospitality
  • proficient knowledge of computer applications, Delphi preferred
  • refined verbal and written communication skills
  • strong organizational skills and ability to manage multiple tasks
  • expertise in menu planning and food knowledge
  • excellent problem-solving skills
  • ability to innovate and offer unique catering solutions
  • strong time management and grace under pressure

Job Duties

  • act as liaison between client, national sales and hotel to execute and supervise meeting banquet functions and room blocks
  • provide detailed event orders, resumes and diagrams for groups
  • manage group billing and room blocks
  • deliver stellar customer service to maximize re-booking and up-sell opportunities
  • create memorable experiences that enhance guest satisfaction
  • coordinate with vendors and internal teams to ensure seamless event execution
  • maintain accurate records and communication for all conference services activities

OysterLink connects hospitality businesses with candidates.

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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